Dharshini Kumarasamy

Meticulous Test Lead-Manual with 11 years of passionate and with in-depth knowledge of bug lifecycle, STLC and SDLC. Vast experience in feature testing and functional testing. Committed to team building collaborative leadership. Have Exposure in Waterfall and Agile.

Senior Software Test Engineer, 08/2022 - Current 

Teleport Asia - Kuala Lumpur

• Performed manual testing to identify bugs and other issues in user interface, functionality, performance, compatibility, security.
• Documented all test results and reported defects using Jira
• Assisted with troubleshooting issues found during testing cycles.
• Analyzed customer requirements and created test scenarios accordingly.
• Developed detailed test cases based on functional specifications and use cases documents.
• Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
• Tracked quality assurance metrics and liaised with internal teams.
• Led training sessions for new members of the QA and Testing team.

Consultant, 09/2021 - 08/2022 

Capgemini - Kuala Lumpur

• Project : UOB- Wealth Management (SIT)
• Provided leadership in executing QA processes across multiple teams, ensuring a consistent approach to software development.
• Trained junior testers on proper use of tools and techniques used in the QA process.
• Organized daily scrum meetings with stakeholders providing updates on progress towards goals.
• Created comprehensive test cases and scripts based on functional requirements.
• Developed detailed test plans and strategies to ensure successful completion of projects.
• Performed manual testing on web applications.
• Identified, tracked, and reported defects in bug tracking system.
• Conducted various types of tests such as smoke, regression, integration.

Test Lead, 07/2018 - 09/2021 

Tech Mahindra ICT Services SDN BHD - Cyberjaya, Selangor

• Project: MasterCard – Quality Engineering (Manual UAT Debit -Testing)
• Provided leadership to the testing team, ensure team effectively delivered test results.
• Managed functional User Acceptance Testing and End to End testing activities
• Coordinated between development team and business users for successful completion of UAT tests.
• Provided guidance on best practices for user acceptance testing.
• Maintained traceability matrix to ensure coverage of all requirements in UAT tests.
• Documented and managed defects in HP QC and worked with developers to facilitate timely resolutions.
• Documentation of Test Results based on agreed template
• Provided knowledge transfer to team members.
• Reviewed test cases designed by other team members and provided feedback on their accuracy.
• Prepared weekly and monthly progress reports on the status of user acceptance testing initiatives.

QA Test Analyst, 11/2017 - 05/2018 

Tata Consultancy Services Client: Yoodo - Kuala Lumpur

• Performed compatibility testing with various mobile operating systems (OS) to ensure that functionality is working as expected
• Worked closely with project manager and client project team to learn about the project functionalities and provided testing timelines.
• Tested the application under different Internet speeds including on 3G, 4G/LTE and WiFi
• Involved in testing application on different mobile Platform such as IOS and Android devices
• Attended Demos and meet with Client for User Acceptance and providing QA Signoff on the testing
• Investigated, reproduced and characterized defects and test failure
• Responsible for creation, designed and execution of test strategies, including writing test plans, test cases and test scenarios
• Participate in weekly test planning, project status meetings and reviews
• Responsible for Test closure reporting.

QA Test Analyst, 05/2017 - 11/2017 

Tata Consultancy Services Client: AMGeneral - Kuala Lumpur

• Coordinated with clients, Technical Team and client support team on requirements
• Involved in preparing Test Scenarios.
• Executed the test cases and generating all the execution reports
• Conducted functional testing, regression testing and System testing
• Preparing Test Execution Summary report on daily basis and reporting to Clients.
• Reported bugs effectively by providing detailed steps to reproduce them along with screenshots if required.
• Verified bug fixes after execution of retest cycles and monitored results with defect tracking tools.
• Defect Logging and tracking using HPALM.

Test Analyst, 07/2012 - 05/2017 

Tech Mahindra ICT Services SDN BHD - Cyberjaya

• Project: MasterCard – Quality Engineering (Manual UAT Debit-Testing)
• Participated in User Acceptance Testing (UAT) team as per below activities:
• Prepared Test cases based on the Requirement Document & Design Document.
• Executed test cases or test scripts, manually.
• Logged test results, comparison of the expected and actual results, reporting the incidents and retesting the fixed bugs
• Coordinated with project team member and SME (Subject Matter Expert) to ensure solution for issues has been identified during the Test Process
• Prepared Test Summary Report and Test Wrap Up document once all the execution has been passed as part of sign off for the testing process
• Participated in peer-reviews of Test planning and cases to ensure the consistency and covered all requirements in Design Documents.
• Performed Regression Testing
• Identified bugs and monitored defect using HP QC
• Perform and prepare daily report for system check.

Diploma : Information Technology, Management and Science University - Shah Alam