Durga Radhakrishnan

Dedicated content/copywriting skills for the past 6 years.

STRENGTHS
Dynamic, creative writing, willing to learn, speaks good English, organizing and leadership skills, enthusiastic, efficient, committed, able to work with pressure and deadlines.

I’m patient,  possess high initiative, and have enthusiasm. My short stints include being a
customer service representative serving the people in the contact center field, Peace Education Program volunteer for few years now and as a content writer/copywriter writing thought leadership articles, related to contact center solutions and addressing various industries such as e-commerce, logistics, financing, travel, hospitality and customer service.

Nov 2017 – Feb 2018 | Content Writer / Teacher

Globalink Training Sdn.Bhd
Write creative content for Globalink’s website, advertisements on their official Facebook
page, pamphlets, write-ups on enrichment programs, enrichment handbooks, career talk
advertisement, making calls in persuasion to schools and companies for career talk, teaching
core subjects such as Science, English, Bahasa Malaysia, Mathematics and Junior Engineer.

March 2018 – Sept 2019

Content Writer / Admin
Learnwell
● Write educational content, pamphlets, write-ups on enrichment programs, enrichment
handbooks, filing student’s documents and accounts.
Oct 2018 – May 2019

Freelance Writer
Richworks International
● Write thought leadership articles for a business company and on a freelance basis. The
topics are related to entrepreneurship, marketing, business and on varied topics.

July 2019 - May 2023 (Current Job)

Copy Writer
Accordia Global Sdn.Bhd
● Develop new copy and create fresh content for Accordia Solution’s blog, research
solutions and concepts for contact center solutions, products plus services related to
contact center and computer software, writing compelling copy for our company's
website and social media pages such as Linkedin, Facebook and Instagram. Editing
and modifying copy for client’s happiness. Liaising with graphic designers and the
creative team for editing and improvising web copy from time to time.

PROJECTS / CONFERENCES
Dec 2022 - Feb 2023
Facebook Instagram App Review Submission (Content)
Worked on this essential project with the project manager, product manager, creative designer
and marketing manager to ensure the apps developed and its content for the app review
submission were being approved fast and for client’s lasting happiness.

Diploma in Journalism
Nov 2011- Aug 2014 (Graduated in the
year 2014)
Kuala Lumpur Metropolitan University
College (KLMUC), KL
CGPA: 3.76 on 4.0 scale