FATONAH MAHMAD

I am writing in application for the position of Operation Management at your company. With an extensive experience backed by excellent academic achievement creating the foundation of my abilities, I am certain that I will provide a strong and positive contribution to your company.

In my previous job as an Intern of Avitex Solution (M) Sdn Bhd, I was responsible for the effective management of employees all of which directly reported to me. My duties included the overseeing of all store operations such as opening and closing times, ensuring timely processing of payroll, auditing time sheets and handling customer and employee concerns efficiently. My impeccable customer service and innovative ideas have allowed me to identify key areas for improvement which have led to increased revenue in the company.

I am certain that I can be an asset in Operation Management position requiring hard work, enthusiasm and reliability. I look forward to hearing from you shortly. The enclosed resume lists all of my relevant experience and skills. Thank you for your time and consideration.

• Strong conflict resolution and problem solving skills, both of which play a critical role in any managerial position
• Hold an in-depth understanding of many business aspects including the financial side of things
• Excellent communication skills that result in positive interpersonal relationships
• Consistently meet deadlines and produce detailed, complete work at a high standard
• Repeatedly prove my ability to make sound decisions based on valid information
• Strong computer skills and proficiency in MS Office, SQL and IBM SPSS Statics

Highly motivated and detail-oriented Operation Management from UUM with exceptional results and proficient in using Microsoft, IBM SPSS and SQL Software to maximize task's productivity. Recently, successfully applied my knowledge during internship Avitex Solution Sdn Bhd for 6 month and gained real work experience. Keen to pursue a career in management field to grow professionally within the organization. Available to start work immediately.