Galina Lukonina

Business | System Analyst with 5+ years of professional work experience producing high-quality
documents using Confluence, Git and Sparx EA. Demonstrated proficiency in full-stack analysis.
Proven track record of partnering with startups with only 15 members as well as large companies
with thousands of employees. Successfully executed 7 projects to production. Seeking to leverage
expertise in cutting-edge projects and share expertise.

Work Experience XP
03/2022 – Present Senior Business System Analyst - Andersen Lab
● Participated in two major projects at Andersen Lab providing detailed V&S, SRS, OpenAPI
specification, FRD (Functional Requirement Document) for endpoints.
● Acted as a team lead in the second project of these projects.
● Contributed to a large-scale project with 200 team members. Negotiated with internal and external
Stakeholders.
● Designed RESTful APIs with OpenAPI, ensuring alignment with business requirements.
Established documentation for integration layer between 2 backends and 2 frontends.
● Managed API access control using Apigee Edge.
● Conducted an in-depth analysis of user requirements to identify API needs and create detailed
specifications.
● Created and clarified communicating Product Backlog items using US/UC.
● Modeled system behavior using UML and BPMN to visualize interactions and processes.
● Conducted comprehensive acceptance testing for user stories in accordance to acceptance criteria.
● Utilized Postman to thoroughly test and document API endpoints.
● Mentored three juniors in the project by initiating a project with them, guiding them through the
entire process, and reviewing their documentation.
● Acted as a Tech Lead for trainees in education projects by reviewing documentation and providing
clear feedback on how to improve analysis and documentation.
● Trained 11 groups of students on courses of System analysis. Specialization: theory and practicing
requirements, system architecture, integration, UML and BPMN modeling.
● Conducted over 70 interviews for projects and the company itself.
● Acted as a speaker in an internal meet-up with the topic "Stakeholders who are hard to catch".
● Earned company certification "Leading teams Developing as a leader" for the role of resource
manager.
06/2020 – 02/2022 Business System Analyst - Triafly
● Gathered and produced requirements identifying and assessing solutions with the further Software
requirements specification (SRS) creation for a BI System.
● Served as the key analyst in the project for the security department of a defense industry company.
● Acted as the liaison between business and the IT department managing requirements conflicts by
conducting a requirements presentation and documenting elicitation results.

● Performed domain modeling (conceptual, logical, physical models) using ER-diagram and class
diagram to clarify the borders between systems.
● Worked back to back with a designer for providing Ul requirements and finalizing dashboards design
using wireframes in MS Visio and Figma.
● Provided materials for users (user manuals) and trained users from 6 departments with guiding them
through all business steps.
● Developed estimates for business analysis work on presale stage using PERT formula.
● Took on a high-pressure project with a tight deadline, rapidly made requirements changes, and
significantly contributed to the team meeting the release date on time.
● Earned company BI system certification with "Expert" level.
09/2019 – 06/2020 Business System Analyst - IST
● Conducted elicitation activities guiding and capturing elicitation outcomes in Confluence for the
cash flow management software.
● Defined the solution scope and developed the business cases for warehouse taking into account
the requirements of the legislation
● Modeled business end-to-end processes across the company departments using activity diagram
(UML) in MS Visio.
● Worked with documentation: kept up-to-date, versions control, documented requirements in the
format applicable to the project (User Stories, Use Case).
● SQL selections in Microsoft DB SQL Server for elicitation implementation constraints.
07/2018 – 08/2019 Digital Marketing Analyst - RosCom
05/2016 – 03/2018 Project Manager - Bartes
11/2014 – 02/2016 Customer Service Manager - Alidi

Diploma of Professional Retraining - IT Management
Development and Implementation of Information Systems
National Research University “Higher School of Economics”, Russia