
giritharan aanantharaj
Technology / Internet
About giritharan aanantharaj:
Talented Computer Engineer demonstrates outstanding technical
ability. Experienced with software and Hardware development and
building back-end architecture. Initiates good conceptional ideas
with practical applications.Independent, self-motivated, initiative
and possess a strong sense of responsibility. Strong
communications skill and ability to manage, motivate, maintain
fairness and harmony with team. High willingness to learn and to
grow with the organization. Ability to work under pressure and
maintain a positive frame of mind
Experience
Provided user support across multiple countries including
Vietnam, Kuala Lumpur, Indonesia, Australia and Bangladesh.
Provided effective remote support for escalated issues on user
machines.
Installed and reimaged user machines using deployment OS.
Collaborated with network team in troubleshooting and resolving
server-side problems.
CBP Block enabling on user machine and Escalate issue within
time frame.
Effectively managed the reinstallation process for companyissued Office Softwares.
Ms Team and Skype Support for Users and Meeting Room Setup
for Tele Conferencing.
Managed user support for Norton AV and provided assistance
with SAP install and reinstallation tasks.
Set up VPN for office users.
Provided mobile email support and troubleshooted Carbon Black
Software -Bit 9 unblock for users.
Managed data backup processes for users while also handling
tech refresh machines.
Office Printer Ip Address Setup and Provide Bitlocker key for
Users.
Escalating Microsoft Issue and Network Printer Setup for Users.
Printer installation for users and Motherboard replacement for
Desktop.
Ssd Encryption Installation -Work with network team to check
network connectivity
Vpn Troubleshooting and Bios Upgrade for Users Machine.
Mcafee Support for Users and Software Upgrade via remote
Desktop.
Norton definition Update and MS Office Troubleshooting.
Email troubleshooting -Fixed cybersecurity breaches for a
network server with over 1,000 users.
Create a filing system using OneDrive for the entire office to
organize online documents, with advanced knowledge of
SharePoint
Ability to navigate and manage files and folders for users.
Sccm troubleshooting and Hp Data Transfer to new machine for
users.
Education
Diploma Computer troubleshooting & Computer
maintenance, Computer Repairing(1998-1999)
International Correspondence Schools - Scranton, USA
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