giritharan aanantharaj

Talented Computer Engineer demonstrates outstanding technical

ability. Experienced with software and Hardware development and

building back-end architecture. Initiates good conceptional ideas

with practical applications.Independent, self-motivated, initiative

and possess a strong sense of responsibility. Strong

communications skill and ability to manage, motivate, maintain

fairness and harmony with team. High willingness to learn and to

grow with the organization. Ability to work under pressure and

maintain a positive frame of mind 
 

Provided user support across multiple countries including

Vietnam, Kuala Lumpur, Indonesia, Australia and Bangladesh.

Provided effective remote support for escalated issues on user

machines.

Installed and reimaged user machines using deployment OS.

Collaborated with network team in troubleshooting and resolving

server-side problems.

CBP Block enabling on user machine and Escalate issue within

time frame.

Effectively managed the reinstallation process for companyissued Office Softwares.

Ms Team and Skype Support for Users and Meeting Room Setup

for Tele Conferencing.

Managed user support for Norton AV and provided assistance

with SAP install and reinstallation tasks.

Set up VPN for office users.

Provided mobile email support and troubleshooted Carbon Black

Software -Bit 9 unblock for users.

Managed data backup processes for users while also handling

tech refresh machines.

Office Printer Ip Address Setup and Provide Bitlocker key for

Users.

Escalating Microsoft Issue and Network Printer Setup for Users.

Printer installation for users and Motherboard replacement for

Desktop.

Ssd Encryption Installation -Work with network team to check

network connectivity

Vpn Troubleshooting and Bios Upgrade for Users Machine.

Mcafee Support for Users and Software Upgrade via remote

Desktop.

Norton definition Update and MS Office Troubleshooting.

Email troubleshooting -Fixed cybersecurity breaches for a

network server with over 1,000 users.

Create a filing system using OneDrive for the entire office to

organize online documents, with advanced knowledge of

SharePoint

Ability to navigate and manage files and folders for users.

Sccm troubleshooting and Hp Data Transfer to new machine for

users. 
 

Diploma Computer troubleshooting & Computer

maintenance, Computer Repairing(1998-1999)

International Correspondence Schools - Scranton, USA