hafiz izzuddin

Experienced, dedicated and resourceful person who are highly motivated to work hard
which proven track record in SME & Corporate Industry. I have obtained knowledge and
hands- on exposure in Operation, Sales, Marketing, Administrator and Graphic Design. I
am looking forward to join and expanding go- getting organization where I can progress
my career.

Built and maintained strong relationships with travel vendors and partners to ensure smooth
communication and problem resolution.
• Handled any escalated travel-related issues and complaints, striving to find satisfactory solutions
for both the company/vendor and client.
• Took on a key role in designing engaging and visually appealing content for social media platforms,
enhancing the company's online presence and increasing audience engagement by 25%.
• Oversaw the company's social media presence, implementing targeted digital marketing strategies,
which led to a significant 20% increase in engagement and a 10% increase in brand awareness.
• Managed the posting and editing of promotional or seasonal content on social media, resulting in a
25% increase in engagement and greater client interaction.
• Successfully increased the number of tender submissions by 20%, ensuring that all criteria were
met and strengthening the company's position in the competitive bidding process.
• Expanded involvement in private and government sector tenders by 10%, facilitating business
growth and diversification of clientele.

UNDERGRADUATE UNIVERSITY INTI INTERNATIONAL UNIVERSITY & COLLEGE, KL
Bachelor of Art in Business Administration 2020
PRE UNIVERSITY INFRASTURCTURE UNIVERISTY KUALA LUMPUR,KAJANG
Diploma in Business Administration 2014-2018