Jeeva Muthiah

A seasoned fraud investigator and banking professional, with extensive experience in fraud detection, staff training, compliance, and policy development. I demonstrate consistent success in preventing financial crime, recovering losses, and strengthening fraud management frameworks across major banks in Malaysia.

UOB Bank Berhad (2014–Present)
•  First Vice President (2021–Current)
•  Leads fraud awareness training for nationwide sales staff.
•  Investigates staff misconduct, identity theft, and fraudulent applications.
•  Achieved 75–85% recovery in OFS mediation and maintained zero identity theft/telemarketing fraud for 7 years.
•  Reported and facilitated arrest of internal fraud cases.
•  Vice President 2, Head of Investigation (2017–2021)
•  Supervised investigations, trained staff, and represented the bank in mediation and court.
•  Drafted policies for card activation and verification.
•  Vice President, Head of Investigation (2014–2017)
•  Similar responsibilities with focus on fraud awareness training and policy creation.
•  Major achievement: Policy for Card Activation & Failed Verification.

Hong Leong Bank Berhad (2009–2013)
•  Managed fraud investigations and training.
•  Collaborated with regulators and card associations.
•  Contained fraud losses below national levels.
•  Conducted merchant investigations and recommended termination of fraud-prone merchants.

Alliance Bank Berhad (2008–2009)
•  Investigated issuing/acquiring fraud and SME loan fraud.
•  Worked with police and regulators to dismantle fraud syndicates.

Hong Leong Bank Berhad (2006–2007)
•  Investigated merchant and issuing fraud.
•  Enhanced ATM/Cash Deposit Machine systems to reduce disputes.

MBF Cards (2003–2006)
•  Fraud Investigation Executive: handled merchant fraud, CPP cases, and forged applications.
•  Officer, Point of Sale: managed POS terminals, installations, and system upgrades.
•  Major event: Go-live on MEPS Payment System for Credit Card Terminals.

Synergy Card & Payment Sdn. Bhd. (1996–2001)
•  Roles in merchant sales and POS coordination.
•  Installed terminals, trained merchants, and managed nationwide POS inventory.

• Sijil Pelajaran Malaysia (SPM) – Sekolah Menengah Padang Tembak, Kuala Lumpur.
• Multiple certifications of appreciation from police, Mastercard, and government task forces.