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Jimmy Lian

Jimmy Lian

Senior Infrastructure Solution Architect
Shah Alam, Selangor

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About Jimmy Lian:

With more than 20 years of experience in IT, Jimmy specializes in infrastructure solution design and architecture, virtualization, cloud computing, and services management. He is passionate on system decomposition and reusable components in order to reduce system complexity and maintenance costs for various organizations.

Experience

 

APR 2021 – current

Senior Infrastructure Solutions Architect (CPBB CLOUD & Infrastructure transformation), Standard Chartered Bank – Global Business Services

  • Managed weekly CPBB infrastructure project JIRA design review. 
  • Review statistic and performance testing results of eBBS Core Banking servers.
  • Assist CPBB ZEUS project program in the infrastructure obsolescence remediation.
  • Provide consultancy and advisory services to the business, technology and operations for system integration, product evaluation, projects, and new business engagements.
  • Deliver high quality infrastructure engineering solutions for the bank across all platform requirements.
  • Identify and recommend solution that will add value to the organization in term of stability, performance and cost saving.
  • Continuously enhance knowledge and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering efficient client solutions. 

 

 

 

 

 

APR 2016 – Mar 2021

Infrastructure Solutions Architect (TS - Retail Banking, PRIVATE Banking & Wealth management), Standard Chartered Bank – Global Business Services

  • Analyze and prepare high level target cloud architecture and cost estimation.
  • Produce infrastructure architecture principles and edicts guidelines.
  • Produce databases monitoring metrics and guidelines.
  • Define infrastructure reference architecture.
  • Deliver high quality infrastructure engineering solutions for the bank across all platform requirements.
  • Identify and recommend solution that will add value to the organization in term of stability, performance and cost saving.
  • Collaborate with Platform Engineering on physical server dispensation justification and approval.
    • Perform hardware sizing and capacity planning on the proposed solutions.

 

Jan 2014 – Mar 2016

Infrastructure Solution Engineer, (ISO ENgineering) Standard Chartered Bank – Scope International, Kl

  • Participates in Technology Design sessions to capture non-functional requirements, gap analysis and complete infrastructure design work and quotation.
  • Develop a proficient knowledge of system development methodologies, key business initiatives, IT implications for system and their impact on business solutions.
  • Identify and facilitate resolution of high impact risks in infrastructure solution design.
    • Ensures projects are compliant with technology architecture and provides ongoing review of in-progress activity against technology standard.

 

 

Jan 2011– Aug 2013

Advanced Solutions Product Support (Data Protection & Big Data), Quantum Corporation

Responsibilities

  • Responsible for Quantum’s cloud and virtual backup based solutions - DXi series virtual tape library, replication, and recovery, data de-duplication). 
  • Responsible for Quantum’s big data management software  (StorNext File Systems Storage Manager, Metadata Appliance, Q-Series Storage, G300 Gateway) 


Achievements

  • Resolve highly complex issues in a wide variety of technical environments and act as liaison between customers and engineering to correct design functionality issues. 


 

 

May 2010 – Jan 2011

Backup & Restore (BNR) Support & Project Team Lead, Total Risc Technology Malaysia

Responsibilities

 

  • Leading and motivate team to deliver a sustainable backup and restore performance that achieves the customer's SLA.
  • Manage customers by applying customer-centric focus.
  • Identifies opportunities for improvement within people, process, technology or operations.

Achievements

  • Resolved Shell Canada backup situation and improved backup successful rate to 99.5%.
  • Built a new BNR team that supports multiple backup technologies. Established BNR on-call support & escalation processes and procedures.
  • Prepared system documentation & on-boarding checklist and successfully transferred support from Houston to Cyberjaya.

 

 

April 2007 – May 2010

IT Outsourcing UNIX Specialist, Affiliated Computer Services – A Xerox Company

Responsibilities

  • Incident management - Troubleshoot and resolve incident tickets. Attend bridge calls and provide break fix to clients.
  • Problem management - Diagnose and prepare RCA for problem tickets.
  • Change management - Plan, stage and implement system changes & security remediation.
  • People management - Arrange and schedule on-call rota for KL engineers. Facilitate and train new engineers. Established new team in KL to support between US and India time zones.

Project achievements

  • Security remediation project (OpenSSH server upgrade, OS patching, OS security setting),
  • Server migration project (OS installation, quality assurance post setup), 
  • Disaster recovery drill (remote support SunGard services availability, OS and file system restoration).

 

 

June 2006 – April 2007

Unix/Linux Proactive Engineer, Shell Information Technology International

Responsibilities

  • Prepare run books and test plans for run & maintain support in performing system changes.
  • Investigate and diagnose problem tickets and managed to reduce incident volumes by 25%.
  • Assist Service Engineering in implementing After Action Report (AAR).
  • Became focal point for Sun Fire 25K - Service Center landscape. Review and update the landscape documentations.

 

 

June 2005 – May 2006

Unix/Linux System Engineer (2nd Level Unix Run & Maintain Support), Shell Information Technology International

Responsibilities

  • Install, configure, upgrade, administer, monitor and maintain operating systems in support of production and development systems.
  • Diagnose and resolve incident tickets. 
  • Back up, monitor and restore operating system files with backup & storage team.
  • Enroll users, maintains system security, controls and monitors user access.
  • Shell scripting
  • People management – appointed as Shift Lead during this period.

Project achievements

  • Successfully completed the transition of Solaris & AIX platform support from US to Cyberjaya.
  • Appointed to take up the role as Unix second line support at the US Shell EPW for two months. 
  • Managed to perform Linux kickstart and Solaris jumpstart, and successfully upgrade Sun workstation NIC to Gigabit in a shirt 2 months span.

 

APRIL 2003 – MaY 2005

UNIX SYSTEM Administrator, WESTPORT

Responsibilities

  • Monitor, maintain, forecast and plan capacity of Sun Fire servers and Storage Area Network.
  • Initiate cost saving plan for UNIX and Windows servers maintenance and expansion.
  • Maintain and revise network topology diagrams and support Cisco core, distribution & access switches.
  • Shell scripting in system administration work.

Project achievements

  • Sun Resilience project (Project Leader) – Initiated the configuration & naming convention and produced cost saving analysis.
  • Sun Fire 3800 Application Migration project (Project Leader) – Planned migration roadmap & approaches with application owners & vendor. Executed migration on timely manner.
  • Sun Fire 12K Database Consolidation project (Project Assistant) – Configured platforms (VCS & VV) for DBA to migrate databases.
  • Domain Controller project (Project Planner) – Testing and planning Samba & Sun PC NetLink office implementation. 

Education

1998-2001

BACHELOR OF INFORMATION TECHNOLOGY, UNIVERSITY OF MALAYA

 

TRAINING BACKGROUND

  • Certified Information Systems Security Professional (CISSP)
  • Open Group Enterprise Architecture Framework (TOGAF)
  • Azure DevOps (ADO) Essentials  
  • ITSM ServiceNow (SNOW) – SRM Management
  • Microsoft Azure Architect Design
  • Microsoft Azure Architect Technologies
  • Microsoft Azure Fundamental
  • AWS EKS Workshop
  • AWS Security Practitioner
  • Developing on AWS
  • Architecting on AWS
  • AWS Technical Essentials
  • Terraform Foundations
  • API - Essentials
  • VMware vSphere: Install, Configure, Manage
  • Debugging and Analyzing NETAPP E-Series Storage System (Level 3)
  • Supporting and Maintaining NETAPP E-Series Storage System (Level 2)
  • Installing and Configuring NETAPP E-Series Storage System (Level 1)
  • StorNext File System classroom and lab training.
  • StorNext Storage Manager
  • ISO 20000 Training Certification
  • Project Management Foundation
  • Sun Cluster v3.2 virtual classroom & lab training.
  • Intermediate System Administration for Solaris 9 OS
  • Advanced System Administration for Solaris 9 OS.
  • Network Administration for Solaris 9 OS.
  • Veritas Volume Manager 4.0 Administration.
  • PacketShaper Technical Training – Level 1

 

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