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Mary Magdalene

Mary Magdalene

IT Logistics Specialist

Customer Service / Support

Bangi, Selangor
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About Mary Magdalene :

Customer service representative with over 7 years of experience in inbound call handling; including sales, technical support and logistics handling. Familiar with applying empathy, complaint handling, troubleshooting, conflict resolution and possess the ability to resolve issues in a constructive manner. Dedicated to identifying customer's needs and delivering effective solutions in accordance to the process. Aiming to use my proven skills that which would align with the company's objectives.

Experience

Customer service representative with over 7 years of experience in inbound call handling; including sales, technical support and logistics handling. Familiar with applying empathy, complaint handling, troubleshooting, conflict resolution and possess the ability to resolve issues in a constructive manner. Dedicated to identifying customer's needs and delivering effective solutions in accordance to the process. Aiming to use my proven skills that which would align with the company's objectives.

Education

Highest Qualification - STPM

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