Mohamad Shahrulnizam Bin Mohd Tahir

I am a seasoned and enthusiastic professional with a strong background in corporate administration and management. My meticulous attention to detail enables me to excel under tight deadlines while consistently delivering high-quality results.

My diverse range of experiences has afforded me valuable insights into various aspects of office work, emphasizing the paramount importance of customer satisfaction and the delivery of exceptional customer service. These experiences have not only enriched my professional life but also contributed significantly to my personal growth.

Throughout my career journey, I've had the privilege to cultivate a robust skill set, including proficiency in Microsoft Office applications. Additionally, I've honed my skills in management, digital marketing, and customer service. I firmly believe that these skills are invaluable assets, enabling effective collaboration with both customers and colleagues alike.

I am genuinely passionate about utilizing my expertise to make a positive impact, and I look forward to the opportunity to contribute to your team's success.

• Sales Admin cum Customer Service | MMGroup Sdn Bhd | Cyberjaya, Selangor, Malaysia | August 2023 - October 2023

Scope of Works & Responsibilities:-

1. Approach potential new clients and follow up them through phone call and Telegram message. Promote company products / campaign to them and make sales deposit.

2. Approach existing clients and follow up them through phone call and Telegram message. Promote new company products or new campaign to them and make sales deposit.

3. Update clients data into company CRM (Bitrix24) and Google form (for campaign use).

4. Handle clients complain and solve their problem according to company procedure before and after sales.

5. Prepare copywriting for company social media channel and do posting according to schedule.

Achievement:-

6. Make personal total sales deposit USD 58,000 dollars (RM 278,400 Malaysian Ringgit) in a campaign – Golden Circle & Lucky Draw Campaign (1 month campaign)

Bachelor in corporate Administration