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Kuala Lumpur
Norshuhada Abdul Mutalib

Norshuhada Abdul Mutalib

Seeking SOC Analyst

Technology / Internet

Kuala Lumpur, Kuala Lumpur

Social

About Norshuhada Abdul Mutalib:

I am looking to enhance my practical knowledge in the information security.

Experience

IT Executive
Top Alliance Int Sdn Bhd, Kuala Lumpur | February 2023 – July 2023 
  • Perform analysis, diagnosis and resolution of incidents reported where possible for hardware, software, network and application
  • Provide system administration user support including maintaining and troubleshooting hardware/software, installation, configuration, upgrades, network monitoring and backup solutions
  • Manage hardware/software purchasing, inventory and licensing
  • Maintain and overview POS system and ensures operations running smoothly 
 
IT Assistant 
Fastrexs Sdn Bhd, Cyberjaya | July 2022 – October 2022
  • Monitor and maintains the computer systems and networks
  • Install and configures computer system
  • Diagnoses hardware and software faults
  • Creates website company using PHP and MySQL
  • Set up server for company
  • Support and maintain existing POS system 
 
Data Science Intern
Telekom Malaysia Research & Development, Cyberjaya | August 2020 – January 2021 
  • Prepared data for database Telekom
  • Tested the integration System (SIT) based on various of intent code
  • Handled software testing and creating user manual for the system
  • Exploring in data analytics for the system using Python and Jupyter Notebook
  • Getting exposed in Artificial Intelligence Technology during the implementation of the system
 
Customer Service Staff (Part Time)
MnM Home Whimsical Houses, Changlun, Kedah | April 2017 – May 2017
  • Provide introductory information to customer  
  • Prepared template ads for posting that will attract customer
  • Served customer by providing product and service information 
 
Information Technology Intern
Majlis Daerah Kubang Pasu, Kedah | November 2015 – April 2016 
  • Installed and configured computer hardware, software, network, printers and scanners
  • Repaired and replaced equipment as necessary
  • Provided technical support across the company 
  • Documented and recorded all IT asset
 
Retail Sales Staff (Part Time) 
Senda Star Sdn. Bhd, Kedah | January 2014 – Jun 2014
  • Work as a retailer, communicate and serve customer

Education

Bachelor Degree in Computer Science (Information Security) with Honor
Universiti Tun Hussein Onn Malaysia (UTHM), Batu Pahat | 2017 - 2021
  • CGPA: 3.01
 
CISCO: CCNA 1 Certificates 
  • Design an IP addressing scheme to provide network connectivity for a small to medium – sized business network
  • Configure initial settings on a network device
  • Implement basic network connectivity between devices
  • Configure monitoring tools available for small to medium – sized business networks
 
Diploma in Information Technology (Networking)
Politeknik Syed Sirajuddin, Perlis | 2014 – 2017 
  • CGPA: 3.18
 
rero: Jr Facilitator Certificates
  • A youth mentoring robotic program to teach their peers

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