Nur Zyreen

 I am Nur Zyreen.  You may call me Reen.  35 years old.  Married.  Actively looking for a permanent job. 

Setia Ecohill Sdn. Bhd.

Location: Semenyih, Selangor

Position: Sales Assistant, Sales & Marketing

Since January, 2020 – 5th November, 2021 

Scope of Work

- After sales process, filling all the customers' details & relevant documents

- To remind Sales Person to collect balance down payment from customers before transmitting the furnished file to the Credit Admin Department

- To help maintain the tidiness of the back office (brochures, files, premium gifts, etc.)

- Stock check for the brochures, stationeries, letterheads, etc.

- Maintain the company car (refuel, send for service/repair, get quotation on the repair, etc.)

- Open E-PO & keep track on the update. Once approved, will print it & pass to the relevant person in charge

- To execute files, documents, SPAs & DMCs.  Once done execute, will contact lawyer or get Sales PIC to inform lawyer to collect.

- Process invoices given by the clerk/lawyer.  Liaise with them directly.

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Setia Ecohill Sdn. Bhd.

Location: Semenyih, Selangor

Position: Receptionist, Sales & Marketing

Since September, 2013 – January, 2020

Scope of Work

- Answered phone calls, transferred calls to the necessary department/person requested by the caller

- Greet walk-in customers, assist them on any inquiries & direct them to the relevant sales person or customer relation representatives

- Assist own department on ad hoc tasks given especially when 
there will be a new product launching (call customers to explain on 
the new product(s) & invite them to the launching

- Assist key in customers' details in the company website or 
customer data lists
 

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AirAsia Berhad

Location: LCCT, Sepang

Position: Guest Service Assistant

Since July, 2012 – August, 2013

Scope of Work

- Interact effectively with guests in providing and processing information

- Handle and resolve queries efficiently

- Manage and maintain guests records in a timely manner

- Manage and handle complaints or feedbacks

- Helped customer to manually check-in before their flight or even their luggage(s)

- To check passports validity or requirements needed before they fly to their destination, especially in the international sectors

Highest Education

 Level​:​ Pre-University, Foundation in Management

Institute​:​ Multimedia University (MMU)

Located In​:​ Melaka, Malaysia

Graduation date​:​ January 2008

Second Education

Level​:​ Sijil Pelajaran Malaysia

Institute​:​ Sek. Men. Keb. Convent Kajang

Located In​:​ Selangor, Malaysia

Graduation date​:​ 2005