nursafwanah M. N

Highly motivated person who is seeking an opportunity to utilise the knowledge of business domain gained during the Bachelor of Business degree(Entrepreneurship). A detail oriented person, ready to work in a fast-paced environment. 

Homebaker, 07/2020 - current

• Baked pastries, cookies, and decorated cakes for a variety of occasions and special orders.
• Packaged and attached labels to boxes weekly and arranged them systematically.
• Keep track of stock and bulk ordered ingredients.
• Answered customers call, taking detailed messages and ensuring orders/transactions were recorded in a journal.
• Engaged with the customer in a sincere and friendly manner and responsible for receiving feedback.

AIA Berhad Internship (Administrative), 06/2019 - 08/2019

• Maintaining files and records for update and future reference.
• Sending and receiving correspondence, client and customer.
• Screening phone calls, emails and handling customer inquiries.
• Scheduling meetings, taking dictation and writing minute of meeting.
• Other administration work related.

Wendy's Burger(KKIA) Cashier, 05/2018 - 09/2018

• Take orders from customer and deliver them back accurately.
• Alerted customer with upcoming sales, event and promotion.
• Complete all point of sales opening and closing procedure including counting the content of the cash register.
• Engaged with the customer in a sincere and friendly manner.

Universiti Malaysia Sabah(UMS) , 2016 - 2019

• Course : Entrepreneurship
• CGPA : 3.29

Labuan Matriculation College, 2015 - 2016

• Course : Accountancy
• CGPA : 3.76