Pavitra Saravanabavan

Highly skilled product surveillance specialist with 2 years of expertise in medical device quality assurance, complaint handling and documentation, research and development, leadership and mentoring and engineering aspects. My skills include Microsoft Office (Word, PowerPoint, Excel and Outlook), Complaint Handling System database (EPIQ), SAP and C++programming language. Graduated in bachelor of biomedical engineering from University of Technology Malaysia (UTM) with an excellent grade.

Post Market Surveillance Specialist    Abbott Laboratories 

May 2021 - Present

• Conducts post-market surveillance activities including complaint/MDR/MDV handling and escalation of potentially reportable event to the respective higher management.
• Key contributor to the analysis of cardiac rhythm management medical devices through maintenance and input of customer feedbacks into complaint handling system database (EPIQ).
• Performs all appropriate evaluation steps through collaboration with inter department to ensure all information is present to conduct the proper product investigation.
• Monitors and evaluate all customer feedbacks has been identified as late regulatory submission for an adverse event and determine the root cause of the late MDR/MDV.
• Managed a team of four box managers responsible to assign the medical device remote care complaints, product returns and all other post market tasks to other file managers.

Internship                                                                  Biomed Engineering Sdn Bhd

June 2019 - August 2019

• Troubleshooted and conducted plan preventive maintenance (PPM) of medical devices.
• Collaborated with purchasing department to prepare quotation packages of the medical
  devices.

Bachelor of Biomedical Engineering 

University of Technology Malaysia (UTM)

• Grade: 3.53

Foundation in Science 

Kedah Matriculation College (KMK)

• Grade: 4.00