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Poh Ban Pong

Poh Ban Pong

Head of R&D Manager & QC Manager
Relau, Pulau Pinang
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About Poh Ban Pong:

Interest to travel around the world, explore new things, increase my knowledge, and enrich myself.

Clear logic, empathy, face-to-face communication, simplify complex concepts, and try to be the best.

Enthusiasm for work, sense of responsibility, stand on the standpoint of the team and the company to make the best contribution!


My First Job: SONY Penang, Malaysia
Join R&D team to set up design activities locally as Electrical Design Engineer.  Pattern traces of Printed Wire Board have been drawn on tracing paper and transferred to film after completion. Responsibility on troubleshooting PWB performance to fulfil function, quality requirements and safety requirements of products.  Various products such as Mini Compo, Tape Walkman and remote controllers have been designed. During product development, I had the opportunity to visit SONY design center in Japan, OEM factory and suppliers in China.
Within 19 years, I was promoted to Departmental Head, Project Leader and Senior Assistant Manager.

Career Expansion 1: Senior Supplier Quality Engineer
With job rotation opportunity, transferred to Part Quality Assurance Department as Senior Supplier Quality Engineer. Within 2.5 years, managed to gemba (audit on the spot during production) suppliers to reduce Line Defective Ratio by 50% for Wires Hardness and Printed Wire Board category.  At the same time, also certified as a SONY AQAS Part Quality Assurance Auditor.


Career Expansion 2: Departmental Head of Kit Business
Kit Business mainly focused on how to deliver parts combinations to Brazil in order to reduce the tax amount. Working with colleagues in SONY Brazil to get updated on custom requirements and provide technical support to introduce new products to production in Brazil.  Major contribution is to reduce the transportation cost after changing air shipment to sea shipment by advancing the parts readiness.
 

Experience

Aug 2019 - Present Head of R&D and QC Department  
SDKM Technologies Sdn. Bhd. 
R&D Department & QC Department 
 
Product: Wire assemblies, silicon products
Specialization: Develop wire assemblies of headphone and earphone
Achievements 
1) Successfully develop wire assemblies according to customer requirements 
2) Ensure no hazardous substances used in all customers parts 
3) Environmental Management Representative for ISO14001. 
4) Supervise quality from incoming parts, design, process, production,  
    shipment until customer complaints. 
 
May 2016 - Jul-2019 Engineering Manager (Electrical) 
(3.2 year) Exzone Precision Engineering Sdn. Bhd. 
Engineering Department 
 
Product: Rentokil Initial products
Specialization: Customise product assembly
Achievements 
1) Analyse and provide solutions for manufacturing problems. 
2) Ensure incoming part quality and purchase from original manufacturer. 
 
 
Oct 2011 - Mar 2016 Department Head of Kit Operation 
(4 years 6 months) Sony EMCS (Malaysia) Sdn. Bhd. 
Kit Operation Department | Common Design Division 
 
Product: Mini Hi-Fi, Home Theatre System | Home Audio
Specialization: Parts kitting according to production requirements
Achievements 
1) Take over from SONY HQ for kitting business with SONY Brazil. 
2) Develop new kitting business with SONY Argentina. 
3) Managed to reduce transportation cost to Brazil by 50%  
4) Centralize export packing partner. 
5) Advance Brazil production from 12 weeks to 8 weeks after original factory 
 
Apr 2009 - Sep 2011 Senior Part Quality Engineer 
(2 years 6 months) Sony EMCS (Malaysia) Sdn. Bhd. 
Part Quality Assurance Department | Product Engineering Division 
 
Product: Mini Hi-Fi, Home Theatre System, MP4 Player, Headphone
Specialization: Gemba supplier production process and root cause analysis
Achievements 
1) Managed and gemba suppliers to reduce Line Defective Ratio by 50%. 
    (Wires Hardness and Printed Wire Board category) 
2) Certified as SONY AQAS Part Quality Assurance Auditor  
    (Fulfil SONY Green Partner and SONY Quality requirements) 
3) Verify "Pokamiss" of every process at supplier's production to ensure parts 
     quality.  "Pokamiss" means mistake due to loss of concentration. 
 
May 2004 - Mar 2009 Project Leader (Mechanical, Electrical & Firmware) 
(4 years 11 months) Sony EMCS (Malaysia) Sdn. Bhd. 
R&D-PA | R&D Division 
 
Product: Remote Controller
Specialization: Design for China OEM factory of Remote Controller
Achievements 
1) Successfully design 3 types of remote controllers for Hi-Fi set 
2) Reduced moulding cost by using common moulding with printing change and 
    firmware change. 
3) Successfully design 2 types of universal remote controllers. 
 
 
May 1997 - Apr 2004 Department Head of Electrical Design 
(7 years) Sony Electronics (M) Sdn. Bhd. 
R&D-PA | R&D Division 
 
Product: Tape Walkman
Specialization: Design for manufacture in China factory
Achievements 
1) Project Leader for 7 new models 
2) Complete new model introduction on schedule 
3) Achieve model cost target through brain-storming on cost down activities 
4) Change design or additional checker base on FMEA analysis in order to  
     ensure quality of end product. (Fulfil Malaysia or China production 
     requirements) 
5) Minimized production rejection rate ("Pokamiss" method) and Market 
    Defective Ratio (MDR) 
 
May 1990 - Apr 1997 Senior Engineer (Electrical) 
(7 years) Sony Electronics (M) Sdn. Bhd. 
R&D Department 
 
Product: Portable Cassette Player (Mini Compo)
Specialization: Learn and bring R&D activities to Malaysia
Achievements 
1) Pioneer team to set up R&D Department 
2) Completed 5 new models 
 
 

Education

 1990 - 2016 Course Attended (Major) 
1) Proactive Risk Management for Product Development and R&D 
2) Advance Skills for Communicating and Influencing Managers 
3) Developing Champion with Effective Coaching 
4) Incoterms 2010 Made Easy 
5) Time Management and Personal Effectiveness 
6) Project Management Workshop 
7) The 7 Habits of Highly Effective People 
8) Art & Science of Information Management for Peak Performance 
9) Essential of EMC Compliance 
10) Wave Soldering Process and Practices 
11) Surface Mount Technology Assembly Workshop 
 
1986 - 1990 University of Malaya, Kuala Lumpur 
Degree of Bachelor of Engineering 
Discipline Electrical (Major in semiconductor, VLSI)
Grade Honours Class II (Lower Division)
 
1982 - 1985 Sekolah Menengah Teknik (Technical Institute), Penang 
STPM (3A2B), SPM 
Discipline Mechanical
Academic Achievement : 1) The Best result in PHYSICS  STPM 1985
2) The Best result in MATHEMATICS SPM 1983"
 
1978 - 1981 Sekolah Menengah Sungai Ara, Penang 
SRP 
Discipline Science
Academic Achievement The Best student in SRP 1981
 
1972 - 1977 SRJK ( C ) Kwang Hwa, Sungai Nibong, Penang 
 

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