Rana Tahir

Medical Authorizations Associate │ Innovant Solutions – Lahore-Pakistan │ November 2023 – Present

• Verify patient insurance coverage and ensure timely authorization for medical procedures, including surgeries and specialized treatments.
• Submit authorization requests to insurance companies, achieving a 95% approval rate for medical services.
• Maintain compliance with health insurance regulations and resolve any authorization issues, coordinating with healthcare providers and patients.

Admin & Finance Manager │ Kingz Medical Clinic – Kuala Lumpur │ Malaysia April 2023 – October 2023 

• Managed financial processes, including billing and expense tracking, overseeing a monthly budget of $250,000.
• Improved administrative processes, cutting operational costs by 15% through streamlined workflows and vendor management.
• Led patient communication efforts, resulting in a 20% improvement in service satisfaction.

Assistant Manager Medical Records (HOD) │ Shalamar Institute of Health Sciences – Lahore, Pakistan │ October 2018 – March 2023 

• Led the successful implementation of HMIS and EHR systems, improving data accuracy and accessibility by 30%.
• Ensured compliance with privacy regulations (HIPAA, Privacy Act) and conducted staff training, increasing system proficiency by 25%.
• Managed a team of 10, optimizing workflows and reducing data entry errors by 18%.

Medical Records Coordinator │ Pakistan Kidney and Liver Institute – Lahore, Pakistan │ August 2017 – October 2018 

• Ensured the accuracy and security of medical records, processing 50+ records requests daily.
• Conducted audits and updated records to meet HIPAA compliance, improving audit results by 20%.
• Analyzed medical data to support regulatory reporting and compliance efforts.

HOD Medical Record Department │ Bahria International Hospital – Lahore, Pakistan │ July 2013 – September 2016 

• Supervised a team of 15, ensuring confidentiality and compliance with HIPAA and hospital policies.
• Led the digitization of over 10,000 patient records, improving retrieval times by 35%.
• Conducted regular quality checks to ensure accurate documentation and enhance operational efficiency.

Admin & Finance Manager │ Health and Nutrition Development Society – Multan – Pakistan │March 2011 – February 2013

• Managed budgeting and financial planning for the organization, overseeing an annual budget of $4.5 million.
• Streamlined office operations, improving workflow efficiency by 20%.
• Coordinated resource allocation, managing procurement, office supplies, and financial planning for multiple departments.

Account Officer │ Farmers Development Organization – Multan- Pakistan │ July 2008 to February 2013

• Managing and preparing financial statements, ensuring compliance with regulations.
• Ensuring accuracy in ledgers and resolving discrepancies between accounts.
• Handling invoicing, and payments, and ensuring timely collections.
• Assisting in budget preparation and analyzing financial data for strategic decisions.

Cashier /Senior Computer Operator │ Kashf Microfinance Bank – Multan-Pakistan │ January 2008 – February 2008

• Efficient and accurate cash-handling skills.
• Strong customer service and communication abilities.
• Proficient in processing payments and managing registers.
• Attention to detail and ability to work in fast-paced environments.

• MBA in Healthcare Management │ September 2024 │ Lincoln University College – Kuala Lumpur, Malaysia 
• Bachelor of Commerce │ June 2004 │ University of Punjab – Lahore, Pakistan