ROBERT KOH

Hi, I'm Robert. I was born to a Singaporean father and a Malaysian mother. With over four years of experience in education, sales, management, and customer service, I have developed a passion for working with young children. I have a proven track record of utilizing my analytical, task management, client persuasion, interpersonal communication, and problem-solving skills to drive success in various fields. Additionally, I am an optimistic, motivated, timely, and results-oriented individual who is always ready to embrace new opportunities and challenges to further develop my skillset and make a positive impact in any organization I work with.

Sunshine Group | Online Businessman (Jan-2019 - )

 - Assisted students with their research papers, projects, homework, and other writing needs relevant to my specialization during peak season, ensuring timely delivery and high-quality work. 

- Explored potential markets in the respective region, including colleges, universities, and nearby areas, to expand the client base. 

- Managed client tasks and requirements, exceeding their expectations while fostering long-lasting relationships through effective communication and exceptional customer service. 

- Leveraged social media platforms to enhance brand awareness and engage with potential clients. 

- Utilized persuasive techniques to close sales and achieve monthly sales targets. 

- Provided comprehensive product knowledge training to sales advisors to enable them to provide clients with accurate and valuable information

- Monitored staff performance and provided feedback to ensure high productivity and efficiency.

 - Collaborated with overseas companies to establish mutually beneficial relationships and expand the business globally.
 

SJK (C) Damansara | School Counselor Trainees (01/2018 - 06/2018)
 - Involved in a campaign called "Guru Penyayang", where we greeted our students near the school gate. This was one way to build good rapport with students and help them feel a sense of belonging in our school environment. 

- Conducted bilingual classroom counseling lessons for primary school students in Years 2 to 6. 

- Comforted new Year 1 student who felt overwhelmed or upset, working closely with school mentors to ensure a smooth transition to primary school. 

- Conducted individual and group counseling sessions, endorsed by the school counselor and supervisors, during an internship period. 

- Acted as a substitute teacher for various subjects, including English, Chinese, Morals, Mathematics, and more. 

- Ensured fair examination practices by supervising students, managing the distribution and collection of exam papers, and enforcing exam rules.

 - Marked student homework and provided feedback to support learning and encourage academic improvement. 

- Involved in administrative work and staff meetings. 

- Participated in prior clients' case management together with other school counselors. 

- Discussed clients' issues with teachers and other school counselors to find solutions. 

- Participated in weekly counseling club activities and mental health awareness workshops, collaborating with other school counselors. 

- Collaborated with a team of school counselors to organize outdoor activities and events, such as the KidZania trip, to enhance students' career development.

Every Nation Church – Kota Damansara, Petaling Jaya, PJ. | Kids Zone Teacher (12/2014 - 05/2019 )

- Prepared, served, and cleaned up morning snacks for the children. 

- Worked with another teacher to conduct activities for Junior class students at the church.

 - Conducted an experiment to test a child's understanding using Piaget's stages at the church Kids Zone.

 - Experienced in dealing with children with Autism. 

- Supervised children on the playground and during walks outside the classroom for fun activities. 

- Managed the daily operations of the classroom.

- Attended meetings with KidZone teachers once a month.

 - Maintained the cleanliness of the classroom after the lesson period

PUSAT TUISYEN FOCUS ASPIRASI – Taman Desa Cemerlang, Johor Bahru, Johor. | Teacher (01/2016 - 02/2016 )
- Take attendance of students every morning.

 - Ensured the safety of students by accompanying them during morning and evening bus pick-ups 

- Apply positive reinforcement techniques to motivate students. 

- Collect monthly tuition fees from parents. 

- Assist senior teachers in checking and marking students' homework. 

- Participate in administrative tasks and attend weekly teachers' meetings. 

- Maintain classroom cleanliness after each lesson. 

- Teach Mathematics to Year 5 students. 

- Provide homework guidance for various subjects based on SJK (C) curriculum. 

- Offer after-school tutorial programs for students who require extra help in English, Chinese, Bahasa Melayu, Mathematics, and other subjects. 

- Experienced in dealing with students with special needs.

University of St Mark & St John / SEGI University | Bachelor of Education

 - Dual Award Degree 

Grade

Upper Second-Class Honours 

- Major in Guidance and Counseling, with a minor in Special Needs. 

Club Participation

- TKD Taekwondo - Treasurer (2017)

 - Youth Ablaze Christian Fellowship - Active Member

Participation in the following events

- Counseling Awareness Day "From Darkness to Light" on August 10th, 2016. 

- Book Sales events from October 24th-26th, 2017