Sandy Tsai

Senior Elderly Care Industry Expert with extensive work experience and academic background, dedicated to enhancing the quality of life for the elderly and driving innovation in eldercare services. Possess a wealth of experience in eldercare industry operations and have held various positions in project planning and management.

Director of Elderly Care Project Operations, Listed Real Estate Company, China 2017-2019

• Led and managed the operations of elderly care projects for a publicly listed real estate company in China.
• Oversaw the development and execution of strategic plans for the company's elderly care initiatives.
• Coordinated with cross-functional teams to ensure the successful implementation and delivery of high-quality elderly care services.
• Managed project budgets, resources, and timelines to achieve project goals and targets.
• Developed and maintained relationships with key stakeholders, including government agencies, industry partners, and community organizations.
• Implemented best practices and industry standards to enhance the quality of elderly care services and optimize operational efficiency.
• Monitored and evaluated project performance, identified areas for improvement, and implemented corrective actions as necessary.
• Provided leadership and guidance to a team of professionals, fostering a collaborative and results-oriented work environment.

Project Manager, Tree River Social Welfare Foundation 2005/09-2017/11

• Planned, implemented, and supervised eldercare projects to ensure smooth operations.
• Managed project budgets and resources to achieve project goals.

Planner and Director, Tainan City Serene Green Garden Care and Long-Term Care Center 2015/11-2017/11

• Planned and managed the operations of Tainan City Serene Green Garden Care and Long-Term Care Center.
• Ensured the provision of high-quality eldercare services to meet residents' needs and improve their quality of life.

Planner, Tainan City Long-Term Care 2.0 A-Point Service Centers 2017/01-2017/11

• Planned the Tainan City North and South District Long-Term Care 2.0 A-Point Service Centers to promote the development of community-based eldercare services.
• Coordinated resources to ensure smooth operations and the delivery of high-quality eldercare services.

Planner, Home Visiting Service Selection Program 2016/09-2017/01

• Planned the Home Visiting Service Selection Program, achieving first-place recognition in the evaluation.
• Ensured the successful implementation of the selection program, promoting improvements in home-based eldercare services.

Planner, Kaiyuan and Kaiyuan Dementia Day Care Centers 2015/05-2016/02

• Planned the operations of Kaiyuan and Kaiyuan Dementia Day Care Centers.
• Provided safe, comfortable, and personalized care services to meet the daytime needs of the elderly.

Evaluator Convener, Serene Villa Care Center 2012/05-2016/06

• Served as the evaluator convener for Serene Villa Care Center, receiving the Ministry of Health and Welfare's highest rating for two consecutive evaluations.
• Coordinated evaluation activities to ensure compliance with standards and the provision of high-quality services.

Planner, Nanmen Day Care Center 2011/09-2012/05

• Planned Nanmen Day Care Center, receiving recognition as an excellent facility by the Tainan City Government.
• Managed operations and provided high-quality daytime care services, addressing the needs and well-being of the elderly.

Education and Training:

Internship, Japanese Ryotokuji Welfare Corporation Elderly Care Facility 2017

Master's Degree in Technology Management, National University, USA, 2001-2003

Bachelor's Degree in computer science, Yishou University, Taiwan, 1996-2000

Continuing Education in End-of-Life Care and Funeral Services, obtained Taiwan Funeral Service Etiquette Certification, 2013-2017