
Santhiya Alagan
Administrative
Services offered
A business graduate with practical experience in customer service, administrative support, and recruitment. Proven track record in facilitating hiring processes, record-keeping, and collaborating with diverse teams. Aspiring to leverage my robust interpersonal, communication, and organizational skills as an administrative or human resources executive to enhance HR functions and drive business growth.
Experience
Santhiya A/P Alagan has diverse experience in recruitment, administration, customer service, and hospitality. As a Trainer (Admin/Media Assistant) at Agensi Pekerjaan CityRecruit Sdn. Bhd (Nov 2023 – Feb 2024), she conducted research, maintained job vacancy records, supported recruitment processes, and trained new employees. In her role as a Cashier/Food Service Worker at Subway Sutera Mall (Feb 2021 – Jun 2021), she processed transactions, ensured compliance with health and safety standards, and supported food preparation. Additionally, she worked at Mutiara Hotel Johor Bahru (Aug 2018 – Jan 2019) in guest relations, front desk operations, food and beverage service, and housekeeping.
Education
Bachelor of Business (Management and Innovation & Marketing)
Victoria University, Melbourne, Australia (July 2022 – June 2024)
Completed at Sunway College Johor Bahru | Johor
Diploma in Hotel Management
Sunway College Johor Bahru | Johor (August 2019 – December 2021)
Certificate in Hotel Operation
Sunway College Johor Bahru | Johor (August 2017 – July 2019)
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Skudai | Johor (January 2012 – December 2016)
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