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Masai
Shabitra Sugumaran

Shabitra Sugumaran

Experienced F&B Service Crew (2 years experience)
Masai, Johor
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About Shabitra Sugumaran:

English major seeking to pursue a good career in a company that
offers opportunities to be professional and personal growth. I
believe my fast learning abilities, commitment to succeed and
relevant experiences makes me the eligible fit for this position.

Experience

Service Crew
Romanee Hauz, EHub,Kampar | Jan-April 2022

  • Prepared and issued bills to customers, accurately and promptly.
  • Served food and beverage orders to guests, as requested.
  • Accurately respond to inquiries and reservation via telephone,
    email or chat.
  • Providing an excellent service experience to our VIP customers.

Cashier
Food court, Tesco, Kampar | Jan - June 2020

  • Process sales transactions
  • Calculate and return change when required by the payment
    method
  • Maintain adequate change denominations in the cash drawer and
    request additional change
  • Handle customer complains

Buffet Server
Grand Kampar Hotel, Kampar | June-Dec 2019

  • Replenishing table supplies, removing dirty dishes, and resetting
    tables
  • Explain contents and preparation of dishes to guests
  • Prepare and serve food, following food safety requirements
  • Engage with customers while delivering complimentary
    beverages and food

India Visa Documentation Officer
Indah Permai Travels & Tour Sdn Bhd | July-Oct 2018

  • Keeping updated on ongoing tourism promotion or packages
  • Check documents and paper to ensure proper documentation.
  • Determine acceptability of visa, travel, and other requests
  • Responded to inquires concerning immigration and visa
    matters via email and chats
  • Perform any ad-hoc duties as per assigned

Education

Foundation in Arts & Social Science
UTAR,Kampar
Completed in May 2018


Sijil Pelajaran Malaysia (SPM @ O-LEVEL)
SMK Sultan Abdul Aziz,Perak,Malaysia
Completed in December 2015

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