Shabitra Sugumaran

English major seeking to pursue a good career in a company that
offers opportunities to be professional and personal growth. I
believe my fast learning abilities, commitment to succeed and
relevant experiences makes me the eligible fit for this position.

Service Crew
Romanee Hauz, EHub,Kampar | Jan-April 2022

• Prepared and issued bills to customers, accurately and promptly.
• Served food and beverage orders to guests, as requested.
• Accurately respond to inquiries and reservation via telephone,
  email or chat.
• Providing an excellent service experience to our VIP customers.

Cashier
Food court, Tesco, Kampar | Jan - June 2020

• Process sales transactions
• Calculate and return change when required by the payment
  method
• Maintain adequate change denominations in the cash drawer and
  request additional change
• Handle customer complains

Buffet Server
Grand Kampar Hotel, Kampar | June-Dec 2019

• Replenishing table supplies, removing dirty dishes, and resetting
  tables
• Explain contents and preparation of dishes to guests
• Prepare and serve food, following food safety requirements
• Engage with customers while delivering complimentary
  beverages and food

India Visa Documentation Officer
Indah Permai Travels & Tour Sdn Bhd | July-Oct 2018

• Keeping updated on ongoing tourism promotion or packages
• Check documents and paper to ensure proper documentation.
• Determine acceptability of visa, travel, and other requests
• Responded to inquires concerning immigration and visa
  matters via email and chats
• Perform any ad-hoc duties as per assigned

Foundation in Arts & Social Science
UTAR,Kampar
Completed in May 2018

Sijil Pelajaran Malaysia (SPM @ O-LEVEL)
SMK Sultan Abdul Aziz,Perak,Malaysia
Completed in December 2015