sharanya jagannathan

Hi i’m Sharanya Jagannathan  from Penang Malaysia. I am currently working at Gleneagles Penang as a business Office assistant. My job scope is  Process the registration of outpatients, admission and other relevant documents accurately, Registers and enters the outpatients and inpatients particulars and relevant documents into the computer and also Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends. I recently saw your job posting for the Customer Service position. Based on the information you provided, I am quite interested in this position. Upon review of my application materials, I hope that you can see that why I would be a good fit for this job. Thank you for taking the time to look through my application materials. If you have any questions about the information I included, please reach out. I look forward to hearing from you.

 Process the registration of outpatients, admission and other relevant documents accurately. Registers and enters the outpatients and inpatients particulars and relevant documents into the computer.
 Collect payments of outpatient bills in the absence of Cashiers and/or as a Cashier in the outpatient department during the evening shifts/weekends.
 Ensure that all payments received to be banked into the wall safe.
 Take charge of office petty cash, ensure that all claims are properly authorized and recorded.
 Compile data, record and reports as required.
 To resolve patient queries via telephone and email. o Direct
patient according their needs.
 Ensuring customer satisfaction by assisting them with issues and
concerns related to their health, making decision.
 Handle insurance cases directly and indirectly

Dec 2019
Pre- Diploma (STPM)
Sek Men Keb St George Taiping Grade: Pass