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Kuala Lumpur
Siti Hajar Ab Halim

Siti Hajar Ab Halim

Senior Associate - Refund & Dispute Resolution

Accounting / Finance

Kuala Lumpur, Kuala Lumpur

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About Siti Hajar Ab Halim:

Passionate associate with the 9 years working experienced in Touch N' Go and involve in many related project to enhance the process flow and give full satisfaction to users. Consistency in SLA performance and follow the e-money guideline. Seeking the new skills and new working environment to fulfill my work satisfaction.

Experience

Managing and perform the refund request for variances product. This includes all refund request data validation, payment instruction and monitoring refund SLA based on operation OS OPM and BNM guidelines and to ensure refund process is continuously evolved to meet the customer demand. 

Education

Degree and diploma holder  in Foodservice management. Graduated from UITM

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