beBee background
Professionals
>
Klang
Siva s

Siva s

Experience WFM manager

Customer Service / Support

Klang, Selangor

Social


About Siva s:

Excellent in data analytics and numbers 

Experience

WFM manager  - overseeing WFM team to make sure optimal HC projected to meet the KPI

Education

Bac Degree in Comp Science 

Professionals in the same Customer Service / Support sector as Siva s

Professionals from different sectors near Klang, Selangor

Other users who are called Siva

Jobs near Klang, Selangor

  • Monee Kuala Lumpur

    The Real-Time Monitoring (RTM) function is responsible for tracking live performance metrics such as queue volumes, agent availability and schedule adherence to ensure smooth service delivery. · ...

  • Accenture Southeast Asia Kuala Lumpur, Federal Territory of Kuala Lumpur

    You will collaborate closely with our clients as a consulting professional, helping to design, build, and implement strategic initiatives that enhance customer service operations and elevate the overall customer experience. · ...

  • WFM Analyst

    3 weeks ago

    foodpanda Malaysia Sdn Bhd Kuala Lumpur

    We are seeking a highly motivated and detail-oriented Workforce Management (WFM) Analyst - Planner to join our team. In this role you will be responsible for developing maintaining and optimizing staffing plans and agent schedules for both in-house and BPO teams to ensure optimal ...