Credit Analyst/Coordinator/Customer Service
About Tanjid Khan:
A proficient executive with a proven track record of supporting senior business figures in managing leading corporate organizations. With extensive experience in supporting managers across the financial industries. In-depth knowledge of business banking products and strong customer relationship management skills. I am highly organized, efficient, personable, and able to deliver consistently positive results in challenging and pressurized work environments. Well-versed in creating internal communications and external documents and can liaise with all levels of staff and clients. I can also provide outstanding service within any environment and deal with a broad range of customer needs from initial inquiries to sales, transactions, and complaint handling.
- Coordinated project schedules, resources, equipment, information, and client liaison to identify and define project requirements, scope, and objectives.
- I have analyzed financial data regarding loan requests for new & existing loans including the data provided.
- Managed and monitored the operation of inward remittance particularly for anti-money laundering & anti-terrorist financing activities; investigated suspicious client & client transactions.
- Performed due diligence on new clients by obtaining, reviewing, verifying, and analyzing relevant KYC information & documentation.
- Provided a high level of professionalism and effective customer service & communication with customers through face-to-face, chat, email, and phone calls.
- Managed important portfolios which involve buying or selling investments & exciting the trade; new investment opportunities and evaluating clients' investment holdings.
Completed BSc (Hons) in Business & Mktg in 2009 from AIMST Unversity (Malaysia)
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