Yugesni Ragu

I am a goal-oriented person with extensive customer service experience who can work under pressure and minimal supervision. I have developed my customer service skills, knowledge, and communication skills to serve clients professionally and effectively. Hence, I am the best candidate for this position.

Currently, I'm working as a Data admin at Liten Logistics. My job scope is below for your reference

• Provide Daily/weekly/monthly inventory reports to customers via the warehouse management system (WMS).
• Communicate sales-related information to internal departments or appropriate Sales Personnel.
• Act as a bridge between Operations and Sales by relying on messages and information.
• Provide prompt, efficient, and quality customer services; reply to customers’ emails, answer phone calls on sales inquiries.
• Respond to customers' and suppliers' inquiries by handling all telephone, fax correspondences, and email contacts on behalf of the Sales Team.
• Establish and maintain an appropriate filing system on accounts identified as potential new customers – quotation and purchase order documents.
• Monitor/Tabulate/Update documentation for filing records, report and check all sales-related documents.
• Inform the Accounts Department on client billing and pass signed related documents to Accounts Department.
• Ad-hod assignments by reporting Manager.

Furthermore, I have experience as a Hotel receptionist at Ibis Hotel Malaysia. Below are the responsibility I have carried  

• Answering incoming telephone calls from prospective and existing guests
• Assisting guests with hotel reservations
• Assigning rooms and suites to guests

I have completed my SPM in Gred Pass level