Zauninabila Zaid

I am a Chemical Engineering Technology (Bioprocess) student at UniKL MICET with a strong interest in oil & gas and process engineering. I have hands-on experience in bioplant design using SuperPro and knowledge in upstream and downstream processing. I am adaptable, proactive, and eager to gain industrial exposure where I can apply my technical skills while continuously learning and contributing to engineering projects.

Retail Sales Associate

JD Sports Malaysia, Kuala Lumpur

July 2024 – October 2024
 

• Managed daily retail operations in a fast-paced environment, ensuring smooth workflow and customer satisfaction.
• Developed strong communication and problem-solving skills while handling customer inquiries and resolving issues.
• Maintained inventory accuracy and supported stock management processes.
• Demonstrated teamwork and adaptability to achieve performance targets.

Guest Service Assistant

Genting Malaysia Berhad – Genting SkyWorlds Theme Park

July 2023 – October 2023

• Coordinated with cross-functional teams to ensure efficient daily operations during peak periods.
• Handled customer concerns professionally, maintaining high service standards.
• Followed operational procedures and safety guidelines to ensure a safe environment for guests.
• Strengthened leadership and organizational skills in a high-volume service setting.

Bachelor of Chemical Engineering Technology (Bioprocess), Universiti Kuala Lumpur Malaysian Institute of Chemical and Bioengineering Technology (UniKL MICET) (2022–2026). Strong foundation in process design, mass and energy balance, upstream and downstream processing, and bioplant simulation using SuperPro and AutoCAD. Completed Final Year Project on physical optimization of hyaluronic acid production using isolated bacteria (Lactobacillus).