Presales Engineer - Puchong, Malaysia - Snaphunt

Description

The Offer

• Work within a company with a solid track record of success
• Flexible working options
• Work alongside & learn from best in class talent

The Job

Our client is looking for a talented Presales Engineer who has the experience and skills to analyze customers' requirements to produce architectures, concepts, and technical designs for software systems.

Role Objectives:

• Deliver system/solution architectures that correspond to customer's technical, performance and budgetary expectations and timescales;
• Deliver system/solution architectures that lend themselves to efficient realization;
• Ensure that R Systems system architectures and solutions are documented in a clear, comprehensive, concise, and non-contradictory way taking into account customer's requirements and legacy systems;
• Maintain comprehensive knowledge of R Systems technologies, systems, solutions and their alternatives.

Your contribution:

• Work closely with our sales team in pitching for business, including qualifying, creating, and executing business proposals for software solutions;
• Respond to RFI/RFQ/RFP;
• Analyse customer requirements and existing system architecture;
• Prepare concept specifications, architecture specifications and discuss those with the customer to find the best solution;
• Review and prepare implementation effort estimates;
• Review technical project and non-project documentation;
• Have a wide and deep knowledge of R Systems' systems (with an emphasis on telecom and digital transformation) and their alternatives at a technical level;
• Find solutions for difficult technical problems;
• Attend project meetings (telephone and in-person) internally, offsite, and onsite with customers.
• Ensure that the company's procedures are followed;
• Assist in the continuous improvement of the company's procedures;
• Help to disseminate technical expertise within R Systems;
• Presales technical lead for new customers or new opportunities with existing customers, where requirements are not clearly defined, and a solution must be provided in a short time and can have big complexity and involve several third-party software;
• Able to evaluate third-party products;
• Follows telecom industry progress and trends;
• Follows industry technological progress and is ready to apply new technologies when appropriate;
• Quickly try out new technology and correctly judge its usefulness.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 3 years experience, ideally within a Pre-sales role.
• You have strong communication and interpersonal skills and a proven track record in building relationships with senior level stakeholders.
• You have working knowledge of a programming language
• You are a strong networker & relationship builder
• You possess strong analytical skills and are comfortable dealing with numerical data
• You pay strong attention to detail and deliver work that is of a high standard
• You are willing to undertake 30-60% travel.

Bring along:

• Good experience in designing complex software applications;
• Good expertise in programming languages (preferably Java, Angular or React);
• Knowledge of Linux;
• Experience with real-time systems;
• Minimum five years of experience with software applications development;
• Bachelor's diploma in Informatics, Computer Science or Electronics;
• Availability to travel abroad frequently, occasionally at short notice or for longer periods.
• Flexible to deal with people from various cultures;
• Ability to communicate technical information to non-technical staff in a way that is easy to understand;
• Extensive software systems experience, familiar with software delivery and implementation methodologies;
• Fluency in English is mandatory to liaise to different stakeholders across the region. Candidates with additional language skills are encouraged to highlight their linguistic abilities;
• Excellent communication skills (written, spoken, and presentations).

Nice to have:

• Good expertise in database design (Oracle and MySQL);
• Telephony expertise in general and knowledge of GSM core networks in particular;
• Knowledge of telephony protocols: SS7;
• Familiarity with RPA (UiPath) and Digital Transformation Services.

The Employer

Our client is a leading digital product engineering company that designs and builds next-gen products, platforms, and digital experiences, empowering clients across various industries to overcome digital barriers, put their customers first, and achieve higher revenues and operational efficiency. They also help their clients achieve speed-to-market and create business value with our specialized service offerings and consultative business approach.