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- Undertaking the role as Global Account Manager (GAM), to establish, develop and manage client relationships.
- Establish and implement client strategy, that is aligned to corporate plan.
- Working with Field Account Managers (FAMs) and product partners to originate and execute deals in a competitive and timely manner.
- Deliver financial performance as per scorecard and divisional strategy.
- Deliver financial performance as per corporate plan, including deepening of clients' wallets, meeting franchise income, RWA targets and return hurdles.
- Timely and efficient execution of client account strategy.
- Deepen, broaden and maintain client relationships, locally and collaborating with Field Account Managers (FAMs) across the network (where applicable) for own portfolio.
- Work with product partners (where applicable) to deliver solutions for clients.
- Seek capital allocation as necessary based on appropriate returns.
- Drive utilization, digitization and cross-sell capital lite products/ services, for better capital efficiency.
- Actively engage with clients and manage the risk associated with the portfolio, preventing and minimizing credit losses.
- Perform periodic credit evaluation and review on portfolio, with active monitoring of credit parameters and/or risk triggers.Ensure timely credit reviews and escalation upon identification of red flag(s) or credit stress.
- Review and address excess/past due (when arise) to ensure timely escalation to appropriate stakeholders (as necessary) and monitor regularization.
- Ensure appropriate client and/or factory visits to keep abreast of material developments and for better understanding of clients' business model with timely logging of call reports.
- Undertake all facility documentation and/or security creation (as required) ensuring timely execution.Liaising with internal and/or external counsel and CMT in preparation and execution of documentation.
- Work with CMT to ensure timely review and/or completion of Client Due Diligence (CDD).
- Handle operational documentation and processes to facilitate facility utilisation, repayment and/or facility termination, including preparation and/or performance of periodic reviews of EAF and product pricing.
- Fostering the Bank's culture and value.
- Take charge of own development and up skilling through available training programmes and on the job learning to achieve the required level of competency for the role.Seek guidance as necessary.
- Work closely with all segments, risks counterparts and product partners to ensure highest standard of compliance on policies, regulatory guidelines and code of conduct.
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Promote Group's values and code of conduct and develop robust working culture across the business.
- Display exemplary conduct and live by the .
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and adherence to all applicable laws, rules and regulations, Group Policies and Standards.
- Maintain professional interactions with stakeholders and highlight potential conduct and behaviour issues in a fair, open, transparent and timely manner.
- Ensure all mandatory e-learnings and required certifications are completed on time.
- Product Partners (Transactional Banking, Financial Markets, Global Credit Markets etc), FAMs, CAs, CMs, Credit, Legal, Compliance & CMT amongst others
- University Graduate. A degree in Banking or Finance is preferred.
- Ideally 7+ years of relevant experience in serving commercial/ corporate clients.
- Strong financial analysis skills and ability to assess client creditworthiness and key risk considerations/ mitigation. A sound understanding of environmental and socials risks would be preferred.
- Sound knowledge of commercial/ corporate banking products/ procedures as well as a good understanding of local and regional business drivers would be an added advantage.
- Ability to promote good teamwork, collaboration and management of conflict across stakeholders
- Fluent in spoken & written English.
Associate Director, RM CCIB - Kuala Lumpur, Malaysia - Standard Chartered Bank
Description
Role Responsibilities
Strategy
Business & Processes
People & Talent
RiskManagement
Govenance *
Regulatory & Business Conduct
Key stakeholders
Qualifications
Training, licenses, memberships and certifications