IAM Expert - Malaysia, Selangor - AXA Group Operations

Description

JOB PURPOSE

IAM CoE is looking for an IAM Expert with 2 main mandates:

• Provide strong expertise and credentials in Saviynt technology, that is the new global IAM Product at AXA Group level, and that will be deployed for various AXA entities over the next 3-5 years.
• Provide expertise and credentials in Broadcom (ex Computer Associates) IAM software, that are existing platforms to maintain and support for few years.

These mandates must serves the AXA Group ambitions, through the following key points of our IT strategy:

• Global 'Move to the cloud' strategy.
• Continuous enforcement of our Quality of Service and resiliency, to provide our internal customers with high level of service.
• Security and Data privacy by design, to ensure our customers, distributed around the world, comply with the numerous regulations in place and ones to come.

MISSIONS

To act as IAM Technical Lead on Saviynt

• Act as a point of reference for Saviynt technical topics (identify solutions and issuing recommendations) from product operations to evolutions.
• To maintain and enhance the new AXA global platform, its documentation (Target Operating Model, architecture, guides, procedures, etc.), according to Product lifecycle, roadmap and projects.
• Train herself/himself on other IAM technologies when needed and relevant (like PingCloud platform, designed by IAM CoE as a new Access Management platform) that are part of Saviynt ecosystem in AXA.
• Interact with entities counterparts (including Yammer/Confluence) on technical trends, practices, etc.
• Communicate on IAM products with all stakeholders (AXA GO management, AXA entities account manager, application owners, developers, ...).
• Act as an AXA representative in Saviynt customer board, to share and put in priority our needs/wishes for new enhancements or influence Saviynt Product roadmap.

To act as IAM Technical specialist on Broadcom (ex Computer Associates) Identity Manager platform

• Contribute to the various technical activities of the existing platform.
• Act as an AXA representative in Saviynt customer board, to share and put in priority our needs/wishes for new enhancements or influence Saviynt Product roadmap.

To support IAM Quality of Service

• Manage complex IAM IPC (Incident Problem Change) and train BAU teams on standard operations.
• Contribute to or facilitate secure operations of the services (e.g. responses to audit / pentest points) to meet AXA GO SLAs.
• Contribute to the continuous improvement of operational organisation and procedures (e.g. monitoring) to improve our efficiency and enable savings when relevant.

To assist the project teams for onboarding new client to our IGA platform

• Provide support during the demand management process, analysing fit of client's requirements to existing use cases and scoping the effort to execute the demand.
• Collect technical requirements and execute the onboarding.
• Gather demand priorities and help follow-up and solve pending topics.
• Contribute to the use cases catalog facilitating service delivery for new projects.

To onboard and animate the AXA GO IAM CoE team and AXA Group IAM community

Technical skills

• 5 years of proven successful experience in Information security / IAM as specialist or expert in large scale organization in a Shared-Services setup.
• Proven experience with Saviynt IGA cloud platform.
• Proven experience with CA Identity Manager, Identity governance and Identity portal.
• Expertise in Directories, SQL, Certificates, PKI, Java and Middleware are recommended to manage the existing technical environments.
• Expertise in IAM concepts, solutions and services: identity management & authorizations, authentication/access control.
• Familiar with network, workplace and infrastructure domains.
• Experience in programming languages.
• Familiar with Project Management and Service Management practices.

Non-technical skills

• Ability to communicate and negotiate in an international / multi-cultural environment.
• 'Service-oriented' person with skills in managing client relationships: requirements, delivery, quality of service.
• Management of priorities and complex situations with multiple stakeholders (IAM, other AXA GO, OpCos, Global Service Center, etc.) while keeping good relationships.
• Fluent written & spoken English, and a second language a plus.