Customer Service - Klang

+我们是一家专注于Web3领域的公司,正在招募大客户客服运营人员协助平台日常用户管理与客户支持工作. · +实时对接社区运营、数据查询、系统问题、推广问题; · 跟进会议补贴申请与反馈; · ...

岗位职责 · 一、客户服务类 · 通过电话、WhatsApp、现场接待等渠道接待客户咨询。 · 解答客户关于产品、维修流程、价格及售后政策的问题。 · 及时跟进客户维修进度并提供更新。 · 处理客户投诉与反馈,确保问题得到妥善解决。 · 二、业务操作类 · 负责维修单的开单、录入及资料整理。 · 协助安排维修取机、交机及物流协调。 · 确保系统资料与客户信息准确完整。 · 三、协调沟通类 · 与维修技术员及仓库保持沟通,跟进维修状态。 · 协助内部部门完成相关售后流程。 · 四、服务质量类 · 维护良好的客户关系,提升客户满意度。 · 按公司SOP执行服 ...

在申请工作之前,请从本页右上角的选项中选择您的语言偏好。 · 在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。 · 职务描述: · 该职位提供客户服务、意见、调查案例、现场电话以及监控解决客户案例的过程。 他/她记录传入的有关客户问题的信息,并在结案之前调查所有证据。 · 员工类型: · 永久 ...

Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này. · Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc v ...

A customer service representative will arrange the full movement of import and export shipments and provide clients with real-time shipment updates. · ...

This role involves handling customer service requests and coordinating service resources to ensure timely and high-quality service delivery. · The candidate will serve as a key communication bridge between customers, dealers, and internal service teams. · ...

Responsible for handling customer service requests, coordinating service resources and monitoring service quality in the Malaysia subsidiary. · ...

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This is a customer service job in Tmn Perindustrian Bandar Sultan Suleiman. · ...

Key Responsibilities · Manage customer call center operations, handling enquiries and requests from customers, salespersons, dealers, and suppliers related to Finance, Insurance, and Leasing businesses. · Provide high-quality service and operational processes to meet customers' e ...

We are seeking an experienced Customer Service & Documentation Manager to lead export customer service operations and documentation functions. · ...

This is a customer service position that requires effective communication with Mandarin-speaking clients. The role involves project lead time arrangement, transportation routes arrangement, communicating with customers through phone calls, coordinating with internal teams, handli ...

Job Responsibilities: · Handle import and export shipment. · Process bookings, prepare documentation and update relevant information in the system. · Serve as a primary contact point of contact for customers, addressing to their inquiries via phone, emails and in-person interacti ...

Duties & Responsibilities · Report directly to the Head of Department and support daily operations, including managing bookings, trucking arrangements and follow-ups, customs clearance, and tasks in accordance with shipment terms. · Ensure the consistent delivery of high-quality ...

This position requires developing strong working relationships with customers through efficient responses to feedback and requests while also booking shipments and following up on closings. · ...

We are seeking a friendly, responsible, · and customer-focused Customer Service Executive to handle · customer enquiries and provide timely support.Free parking · Maternity leave · Opportunities for promotion · Parental leave · Professional development ...

This customer service role involves handling inbound inquiries and requests via phone email or other communication channels in a timely manner assisting customers with shipment coordination tracking responding to complaints collaborating with logistics teams maintaining records i ...

DUTIES & RESPONSIBILITIES · Report directly to H.O.D and assist daily operation required. · Ensure consistent delivery of high quality services to customers through taking of booking and handling call from customers or through emails. · Need to resolve the issues on problems or c ...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. 2. Communicate and build good rapport and relationship with customers, agents, liners, a ...

This position involves handling customer returns parcels fully. The candidate will also be responsible for opening and inspecting returned parcels at the warehouse, submitting disputes with platforms/couriers, updating system records for all return cases, coordinating with team m ...