Product Sales Specialist - Puchong, Malaysia - Standard Chartered Bank

    Standard Chartered Bank
    Standard Chartered Bank Puchong, Malaysia

    1 week ago

    Standard Chartered Bank background
    Full time
    Description

    Role Responsibilities

    To perform direct closure of life insurance products for mass affluent, employee banking and business banking segment.

    Strategy

  • Accountable to bring in direct insurance business revenue via self-closure as primary task
  • To understand customers' needs and provide proper solutions based on need based selling
  • Actively support any referrals from ARM, PsB, BB and DSMS channel
  • Actively acquire new to product (NTP) clients via multiple communication methods (cold calling, e-mails, etc) and different channels (self-source, referrals, roadshows etc)

    • Business

  • Provision of wide range of bank's bancassurance products to existing and potential retail clients based on their needs.
  • Identify cross selling opportunities.
  • Manage and out serve etail clients and achieved the assigned revenue target

    • Processes *

  • Work closely with the retail stakeholders and Insurance Service Provider (ISP) to ensure sales and service is provided to Retail Banking customers in line with Bank standards
  • Continuously attend training from time to time to keep own self updated with the industry and to fulfil licensing CPD/CPE requirements

    • People & Talent

  • Ensure keeping abreast with industry's standards and regulations
  • Proactive in training participation

    • Risk Management

  • Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and CDD
  • Participate in and/or support the Bank's effort in combating money-laundering activities.
  • Exercise due care and diligence on matters related to Money Laundering and CDD in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquire relevant knowledge and training, provide support to superior

    • Governance

  • Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and CDD
  • Participate in and/or support the Bank's effort in combating money-laundering activities.

    • Regulatory & Business Conduct *

  • Display exemplary conduct and live by the .
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Malaysia / Wealth Management / Insurance Unit / Banca to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

    • Key stakeholders

  • Product team
  • P&P
  • WCP
  • Client Relationship (CR)
  • Business Banking (BB)
  • Client Acquisition (CA)
  • Segment
  • Insurance Service Provider (ISP)

    • Other Responsibilities

  • Embed Here for good and Group's brand and values Malaysia / Wealth Management / Banca
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  • Enhance own product's cross-selling capability by equipped own-self with required license to conduct such pitching such as IPPC, CB as an optional responsibility

    • Our Ideal Candidate

    Qualifications

    Training, licenses, memberships and certifications

  • Possess at least a Bachelor's degree in Business Studies/Banking/Insurance or equivalent with necessary & relevant licenses.
  • Experience in insurance/finance/banking or sales industry.
  • Good organizational ability and interpersonal skills to work effectively across functions.
  • Good team player, self-motivated and able to work independently.
  • Strong negotiation skills and influencig skills to drive sales.
  • Good interpersonal relationship skills

    • Role Specific Technical Competencies

  • Financial Planning
  • Sales
  • Investment Portfolio Review
  • Insurance and Takaful