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- Troubleshoot PC related issues over the phone, onsite, and using administration tools.
- Inventory Management
- Mobile Device Support (smart phones, tablet, etc.)
- Hardware support (Dell, HP)
- Incident ticket management
- Printing environment maintenance
- Client software packaging/installing
- Hardware kitting, PC setup (image cloning)
- Weekend and overnight work as required
- Procurement
- IT Training What You'll Need
- Bachelor Degree in IT, Computer Science or relevant field
- Good knowledge on ITIL (IT Infrastructure Library)
- A can-do attitude is a must
- Good time management and able to prioritize tasks
- Strong communication skills and ability to respond effectively
- Ability to effectively present technical information to all staff
- Good proficiency in English, both written and verbal
- Must have the ability to work independently as well as in a team
IT Intern - Kuala Lumpur, Malaysia - CBRE
Description
IT InternAbout The Job
The role of the Intern Field Support Technician is to provide technical assistance, support and advice to CBRE technology users period of 6 months. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology.
What You'll Do
This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside. The duties will include but not limited to: