Specialist, Global Service Desk - Alor Setar, Malaysia - Nityo Infotech

    Nityo Infotech
    Nityo Infotech Alor Setar, Malaysia

    2 weeks ago

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    Description
    5+ years of experience in IT Service HelpdeskMust familiar with microsoft products, servicenow ticketing tool,Sofware configuration management and mobile device management.Flexible to work 24/7 rotational shift timingsAble to work fast pace environement & handle multitask responsibilitiesMust have experienced in managing global stakeholders & ensure ticket resolution with the agreed SLA.MCSE, MCSA, CCNA, MCP and ITIL and SDI for Service Desk Manager framework certification as preference

    Experience Required

    Years

    Industry Type

    IT

    Employment Type

    Permanent

    Location

    Malaysia