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Telesales - Chemistry / Machinery - Selangor, Malaysia - Agensi Pekerjaan EPS Consultants Sdn Bhd
Description
Position: Telesales Executive
Work Location: Bukit Jeluntong, Shah Alam
Permanent role
Job Responsibility
.Grow target accounts and consistently build telesales accounts' pipelines.
.Qualifying telesales database and updating CRM system.
.Establishing new telesales accounts by identifying potential customers planning and organizing telesales call schedules.
.Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
.Support Business Area Manager in execution of telesales marketing campaigns, leads generation and pipeline management.
.Responsible for actively driving and growing telesales pipelines.
.Conduct effective negotiation to secure a win-win agreement with customers
.Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment.
.Prepare cost estimation with related customer documents.
.Maintaining records of customer communication and telesales activity in our CRM system.
Job requirement
.Degree in Science preferable in Chemistry/Chemical Engineering or related field from a reputable University
.Proven with at least 1-2 years' experience as telesales or other sales/customer service role
.Instrumentation/Laboratory telesales and/or technical experience would be preferred
.Able to network across all levels and work well in a fast paced environment