Technical Delivery Manager - Kuala Lumpur, Malaysia - United Overseas Bank

Description

Technical Delivery Manager (Card Merchant Portal), Cards

Kuala Lumpur, Wilayah Persekutuan, MY

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

As the Technical Delivery Manager for Cards, you will be responsible to collaborate, engage and work with stakeholders from project inception, analysis, design, development, testing to pre- and post-deployment phases. Key objective is to ensure good quality and smooth delivery of cards technology system enhancements that are fully in compliance with mandated framework and guidelines.

Role will involve management of project technical delivery with a view for end-to-end flow, requirements management, active engagement/participation in design and development, management of testing requirements, and planning for deployment and support.

Other responsibilities include:

Lead, build and manage a team of system analysts and developers supporting cards platform and strategic projects across the UOB franchise

Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards

Build the team's capabilities to consistently maintain the repository of system features inventory and data maps for the cards domain

Plan technical deliverables (including any system enhancements and upgrades) to meet project's requirements within allocated budget and schedule.

Plan & collaborate across different application teams to manage technical dependencies of the solution

Plan, monitor and manage risks/issues related to technical delivery

Lead and engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.

Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Partner with Development Manager in managing application teams to build the enhancements

Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Job Requirements