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Assistant Call Center Manager - Penang, Bayan, Malaysia - MindPec Solutions
Description
We are actively hiring Operations Manager for our client based in Bayan Lepas, Penang(Malaysian Citizen)
a. Language: Mandarin
b. Specialization: at least 2 years Operations Manager experience
c. Target Onboarding Date: 27 May 2024
d. Salary Range: 9, ,000
e. Location: Bayan Lepas, Penang
f. Type: Full-time
g. Shift: Regular Shift or 24/7
Requirements:
• 2 years on a management position from the contact center industry of Supervisor development
• Bachelor's degree or equivalent diploma
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity
• Strategic thinker with strong analytical and problem-solving skills
• 3+ years of people management experience, including managing team leaders, and a strong desire to develop team members
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment
• Excellent written and verbal communication skills
• Build a positive relation with Client in order to create new business opportunities
• Identify potential risks and opportunities of improvement in the process and suggest solutions
Please connect at [HIDDEN TEXT] or whatsapp @ for more details