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- Perform administration on documentations including, but not limited to, meeting minutes, invoices, training brochures, and other compliance documentation.
- Process and respond to employee and manager inquiries via ticketing system (ServiceNow) or email.
- Assist TLD to coordinate in-house training session, training registration, follow-up with vendor on training confirmation and send out communication emails to employees.
- e.g. training room bookings and food ordering,
- record attendance prior/ post training
- send post event survey to participants
- disseminate training related materials
- Attend to general queries from employees and provide support as and when necessary.
- Assist the TLD Admins ensuring new process / process improvements to the LMS tasks are updated in the existing SOP documents. Qualifications:
- Candidate must possess or currently pursuing a Bachelor's Degree in Business Studies/Administration/Management, Human Resource Management or equivalent.
- Open for an internship position for a duration of 6 months.
- Excellent customer service and communication skills, with the ability to respond to common inquiries in a timely manner.
- Strong verbal and written communication skills.
- High level of efficiency, accuracy, and responsibility.
- Motivation and a strong desire to take on new challenges and learn as much as possible.