Boutique Supervisor - Kuala Lumpur, Malaysia - Swatch Group

    Swatch Group
    Swatch Group Kuala Lumpur, Malaysia

    1 week ago

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    Description

    The company

    Swatch Group is the world's number one manufacturer of finished watches. With its 17 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

    Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

    Job description

    Key Responsibilities

  • To assist the Boutique Manager in all operational aspects
  • Monthly schedule on daily manpower arrangement.
  • Manpower arrangement to cater for the daily sales.
  • Responsible for revenue generation as well as expenses control to achieve profitability goal of the Boutique.
  • Responsible for motivating & coaching shop sales as a team to achieve the sales and non-sales objectives of Boutique.
  • Responsible for promoting Boutique awareness and enhancing loyalty thru execution of designed and well planned marketing programs.
  • Perform any other relevant duties assigned by the Company as and when required.
  • Profile

  • Minimum 3 years team management experience.
  • Previous sales experience in a luxury Retail boutique.
  • In-depth knowledge of the boutique's merchandise, its exact location and its prices
  • Good time management skills to realistic deadlines and follow specific steps to reach time-sensitive objectives
  • Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
  • Intellectual curiosity and a passion for learning
  • Professional requirements

  • Diploma/Degree in any business field
  • Comfortable using Excel, Word, SAP
  • Languages

  • Fluent English