Coordinator System - Petaling Jaya, Malaysia - Hastings Deering

    Hastings Deering
    Hastings Deering Petaling Jaya, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    Company :

    Sime Darby Rent-A-Car Sdn. Bhd.
  • To assist Executive, System & Process on assessing and analyzing daily issues relating to system application.
  • To assist Executive, System & Process to administrator usage to reduce noncompliance and resolve any issue regarding the system application by the end users.
  • To assist and ensure the readiness of the system application for end users' usage.
  • To assist Executive, System & process to gather users' comment for enhancement and improvement for the management consideration.
  • To assist Executive, System & Process to test new features or application for applicability prior to live usage by the end users.
  • As Liaison to vendor regarding the system and application related matters by lodging ticket to vendor reporting system.
  • To assist Executive, System & Process in preparing documentation prior to training on system application familiarity to new users and usage enhancement.
  • To assist daily operational issues reported by users in SNOW system and ensure the tickets are closed within required time frame.
  • To perform analysis and reviews as and when required by the Executive, System & Process.