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- To assist Executive, System & Process on assessing and analyzing daily issues relating to system application.
- To assist Executive, System & Process to administrator usage to reduce noncompliance and resolve any issue regarding the system application by the end users.
- To assist and ensure the readiness of the system application for end users' usage.
- To assist Executive, System & process to gather users' comment for enhancement and improvement for the management consideration.
- To assist Executive, System & Process to test new features or application for applicability prior to live usage by the end users.
- As Liaison to vendor regarding the system and application related matters by lodging ticket to vendor reporting system.
- To assist Executive, System & Process in preparing documentation prior to training on system application familiarity to new users and usage enhancement.
- To assist daily operational issues reported by users in SNOW system and ensure the tickets are closed within required time frame.
- To perform analysis and reviews as and when required by the Executive, System & Process.
Coordinator System - Petaling Jaya, Malaysia - Hastings Deering
Hastings Deering
Petaling Jaya, Malaysia
2 weeks ago
Description
Company :
Sime Darby Rent-A-Car Sdn. Bhd.