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Specialist, IT Infrastucture - Malaysia, Kuala Lumpur - Averis

Averis Malaysia, Kuala Lumpur

2 weeks ago

Full time

KEY RESPONSIBILITIES:

Monitor, maintain and manage Servers and Infrastructure services operating on those servers. Infrastructure services include: Group Policy, Anti-virus systems, DLP, Databases, Active Directory, Exchange Mail, File services, Terminal Services, IT Scanning, O365 and web servers.
Ensure that the servers are designed appropriately based on Availability and Capacity plans i.e. with appropriate performance and up-time applicable for the Service Level Agreements.
Participate in design, implementation and enhancement of servers and Infrastructure services set-up and configuration.
Monitor server and infrastructure services. Manage the event log and take remedial action.
Prepare capacity and availability trends and reports for analysis.
Design and implement housekeeping routines. Monitor system and infrastructure service logs.
Ensure that backup operations are executed and completed. Ensure the integrity of backup operations periodically. Restore from backup as required.
Design and implement batch job management routines. Ensure that batch jobs are scheduled optimally and manage failed batch jobs.
Design and implement print queue management routines.

REQUIREMENTS:

Bachelor's degree in Engineering Computer, Computer Science, Information Technology or a related field.
At least 3 years of working experience in the related field is required for this position.
Proficiency in installing, configuring and troubleshooting core Windows Server (2008, 2012, 2016, 2019), clusters, physical, virtual servers, remote desktop service (terminal servers) and database (SQL Server, Oracle or PostgreSQL).
Deep knowledge in Exchange Server On-premise 2013 and 2019 and architecture.
Solid understanding of virtualization and clustering concepts, including TCP/IP, DNS, DHCP, WINS, TCP/IP and IIS & SFTP.
Develop, implement, maintain, and ensure adherence to CSC IT support procedures.
Excellent written and oral communication skills in English.
Provide servers and mailing enhancements in order to ensure high availability for customer environments.
Familiarity with monitoring tools and technologies.
Must have experience in managing L2 issues.
Excellent problem-solving skills, ability to work with urgency sense being proactive and organized.
Exceptional communication and interpersonal skills to interact with clients and team members effectively.
Open to support permanently in Brazil working hours.
Open for stand-by on demand and to attend meetings at crisis moment.
Open for business travel to Brazil.

GOOD TO HAVE: