- Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
- Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
- Create clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding data-driven decision-making
- Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices
- Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies
- Collaborate with various stakeholders, including product owners, developers, and local operations teams to deliver on user experience projects
- Present findings and recommendations to stakeholders in a clear and concise manner
- Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices
- Professional experience in user-centric roles / organisations with strong analytical and problem-solving skills
- 0 to 1 year of experience are also welcome to apply
- Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
- Experience/proficiency in SQL/Python
- Ability to generate impactful insights with an in-depth understanding of users' needs on e-commerce platforms
- Ability to view different aspects of a project from a macro perspective while having an eye for detail
- Ability to communicate and coordinate processes and projects in a clear and succinct manner to internal and external stakeholders
- Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals
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Business Analyst
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The Stakeholder Company Pte. Ltd. Malaysia**About TSC** · The Stakeholder Company (TSC) is a global technology company that empowers business and organization leaders to map, mine, and manage complex issues and stakeholder environments. · Today we are recognized as the world's leader in providing AI-driven stakeholder an ...
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Upskills Consultancy Services MalaysiaThis is a remote position. · Are you ready to dive into the world of fintech? Start your career journey with a fully remote internship at Upskills We are seeking dynamic and ambitious interns to join our team as Innovation Catalysts. In this role, you will embark on an exhilarati ...
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Business Analyst-sales Operations
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Lazada MalaysiaLocation: · **Malaysia** · - Department: Commercial- Location: Malaysia- Team and Role Introduction: · - Lazada Group is Southeast Asia's pioneer eCommerce platform. For the last 11 years, Lazada has been accelerating progress in Malaysia, Indonesia, the Philippines, Singapore, T ...
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Business Analyst
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Shopee Malaysia Full timeJob Description: · Apply advanced data analytical skills to devise effective detection strategies to identify problematic listings and violations within the Shopee content ecosystem including livestream and videos to mitigate risk for the platform and ensure good user experience ...
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Business Analyst
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Shopee Malaysia Full timeJob Description: · Lead as a business partner in SPX who will work closely with Senior Management in SPX to solve day-to-day business challenges from query data to presentation. · Develop insights, strategy, and initiatives for SPX Operations Team to solve problems from supply ch ...
Business Analyst - Malaysia - Shopee
Description
Job Description:
Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.
Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.
Regional Operations include the teams of Customer Service, Listings, Seller Operations, Returns & Refunds, and Fraud.
