SAP Technical Support - Kuala Lumpur, Malaysia - Abhidi Solution

Description

About Abhidi:

We are an end-to-end information technology services and solutions provider, working with leading organisations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi delivers highly responsive and innovative solutions that help clients to align their IT strategy with their business goals and address the most important IT needs today.

Providing services to APAC Region: Malaysia, Singapore, Philippines, Indonesia & India.

The Role

Role: SAP Support IT- Mandarin/Chinese.

Work Location: Bukit Jalil, Kuala Lumpur

Job Type: 1 year & extendable contract with Abhidi Solution.

Shift: Rotational Between 7 AM TO 1 AM

Job Description

The ideal candidate will be responsible for providing comprehensive support for SAP tickets, addressing user inquiries, troubleshooting issues, and ensuring the smooth operation of our SAP systems.

• Handle SAP support ticketing, identifying and resolving technical issues related to SAP applications and modules.
• Collaborate with senior consultants to address issues and implement effective workarounds.
• Prepare functional specifications for program modifications.
• Conduct unit testing for programs to ensure their functionality and performance.
• Provide support for User Acceptance Testing (UAT) to validate program modifications.
• Demonstrate professional proficiency in communication, specifically in Mandarin/Chinese.

Kindly provide below details:

Total Years of Experience-

Current Salary -

Expected Salary -

Notice Period -

Reason for Job Change-

Any Job offers in hand-

No. of interviews attended in past 1-2 Week-

Interested Candidates can apply or write on

Ideal Profile

• You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.
• You have working knowledge of Tickiting, Sap support and IT Support
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• Work within a company with a solid track record of success
• Work alongside & learn from best in class talent
• Opportunity to make a positive impact