Customer Service - Johor Bahru, Malaysia - Nihon Pigment Sdn Bhd

Nihon Pigment Sdn Bhd

Verified Company

Johor Bahru, Malaysia

2 days ago

Posted by:

Siti Tan

beBee Recruiter

Description

The incumbent coordinates with the Production & QA department to ensure customers' requirements are fulfilled, manages the delivery schedule and delivery orders and inventory levels.

In addition, the incumbent monitors and reports the delivery performance, handles customers' inquiries as well as perform administrative work.

To support Customer Service section in the follow up of finished goods status with production and quality control according to material requisition form (MRF) from OPS sales & CS.
To prepare delivery order (DO) via SAP according to the finished goods allocated to each moulders.
To arrange transporters for delivery
To assist in the filing of documentation such as DO and MRF, etc.
To arrange, monitor and coordinate the subcontractors' activities such as delivery of raw material & dry colours, follow up the production status and the collection of finished goods.
To assist in pigment and additive planning via MRP
To assist in production order release (charging out of material being consumed)
To assist in inventory status checking of raw material, pigment and finished goods
To assist on administration work as of when assigned to do so
Responsible to monitor and upkeep office stationery and supplies

Job Requirements: