- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
- Assist Sales Representatives with plant surveys of prospective customers.
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
- Follow Ecolab safety guidelines and incident reporting requirements.
- Bachelor's degree in Engineering (Chemical / Oil & Gas).
- Fluent in English and Bahasa Malaysia.
- Proactive, independent and positive attitude with business mindset.
- Must have a valid Driver's License and acceptable Motor Vehicle Record.
- 3 years experience in water treatment industry.
- Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an added advantage.
- Ability to sell value-added products to customers.
- Carry aptitude and confidence to deal with large national and multi-national customers.
- Strong mechanical aptitude.
Application Engineer II - Kuala Dungun, Malaysia - Ecolab
Found in: Talent MY C2 - 1 day ago
Description
JOB DESCRIPTIONWhat You Will Do:
Minimum Qualifications :
Preferred Qualifications:
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.