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Operation Assistant
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Account and HR Executive
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20240150 CMAH E-Commerce Executive - Johor Bahru, Malaysia - Nala Groups
Description
Job ID: CM(A45)AH
Salary Package : Basic MYR2,500 MYR3,800
Benefit : EPF, SOCSO, Annual leave, Medical leave, Personal Insurance, training, company trip. Company Background: Motor dealer
Working Time: Mon Fri: 9am 6pm; Sat: 9am 1pm
Working Location: Kempas, JB
Job responsibilities
Account Management
To develop and implement sales and marketing strategies to generate sales revenue with channels and marketplaces and meeting company assigned sales target.
To liaise with e-commerce partners to build relationships, understand category and brand
performance across channels and advise on strategies to drive and achieve business objectives.
To monitor and reply to customer replies appropriately. Manage to follow up with customers
requests, enquires, orders etc.
To assist in developing, monitoring, and recommending improvement initiatives on business
processes, customer services and new techniques to optimize the potential sales.
To focus on market trends and benchmark competitors and be responsible for providing in-depth
reaps about category trends to manager to better inform future assortment strategies.
To prepares and presents sales reports and analysis during post campaign.
Content Management
To ensure accurate product images and optimized product title / descriptions for our SKUs and
campaigns.
To identify content required to provide optimal product information and customer insight.
To be responsible for end-to-end e-commerce performance including, sales, availability, pricing,
listing content, listing ranking, on-site visibility, off-site traffic generation, order management,
order fulfilment and after sales service.
To assist in performing other ad hoc duties or projects assigned by superior.
Job requirements
Candidate must possess at least a diploma or bachelors degree in business studies / Administration
/ Management / Commerce, Marketing or equivalent.
Required language (s): English and Bahasa Malaysia
At least 1 year of experience in E-commerce background and marketplaces.
Experience in planning and provide support for promotion plans and campaign coordination.
Strong marketing sense and innovative.
Passionate in the use of SEO, social media and popular networking from internet to generate sales
growth.
Ability to brainstorm good creative ideas and content.
Ability to produce as an individual or work together as a team.
Fresh graduates are welcome to apply.