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- To ensure that Company's policies and procedures are followed and adhered by immediate team members.
- To assume the responsibility of motivating, coaching, monitoring and training the team.
- To plan, organize, control and supervise the work of assigned team and ensuring high productivity and effectiveness.
- Ensure tasks assigned to team members are completed on time.
- Effectively train, coach, and develop team member on solution selling and pre-sales activities.
- To chair the weekly meeting and resolve minor issues which arise.
- To ensure that team members report their activities accordingly.
- To brief / update team members on the business and market information.
- To discuss on any sales and marketing action plan, strategies or other related issues.
- To gather feedback from team members / customers, review and take necessary actions to ensure customer satisfaction.
- To monitor and compile competitor's business activities closely and act proactively to ensure we are in a competitive position against our competitors.
- Support new solutions or products launching
- Support on webinar activities
- Support on proofreading for marketing sales material before distribution
- Project planning and coordination
- Ensure project deliverables meet customer business requirements & the project datelines.
- Identify the new solutions based on market demand
- Prepare solution roadmap for each semester
- Bundled solution with MFP as package
- Maintain good relationship with solution principal
- Degree holder with experiences in sales & pre-sales. Experience in Imaging Technology would be an added advantage
- Excellent communication, presentation and interpersonal skills with customer focus
- Possess drive, initiative and work commitment
- Able to work independently as well as a good team player
- Possess excellent leadership qualities with good planning and organizing skills
- Pleasant personality, good communication and interpersonal skills
- Good sense of urgency and able to work under pressure
Senior Solution Manager - Shah Alam, Malaysia - Toshiba Tec Malaysia
Description
Responsibilities:
1. Managing a team of Pre-sales (DPS, MIT and RAS)
2. Conduct Pre-Sales Weekly Team Meeting
3. Gather Feedback and Business Information from Customers and Competitors
4. Collaboration with Marketing team on Products and Solutions launching
5. Project Management
6. Solutions Planning and managing the principal
Minimum Competency Requirements: