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Kuala Lumpur

    USER APPLICATION SUPPORT SPECIALIST- Mandarin Speaker - Malaysia, Kuala Lumpur - Abhidi Solution

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    Full time
    Description

    Role Description

    This is a full-time on-site role for a User Application Support Specialist at Abhidi Solution located in WP. Kuala Lumpur. As a User Application Support Specialist, you will be responsible for providing technical and application support to users, troubleshooting issues, and ensuring smooth operation of applications. You will also use analytical skills to identify and resolve problems, and communicate effectively with users to provide excellent support.

    Qualifications

    • Application Support and Technical Support skills
    • Analytical Skills and Troubleshooting abilities
    • Excellent communication skills
    • Experience in IT support or related field
    • Knowledge of software applications and systems
    • Ability to work well in a team
    • Customer service-oriented mindset
    • Relevant certifications (e.g. ITIL) are a plus

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