Customer Service - George Town, Malaysia - Growthfn

    Growthfn
    Growthfn George Town, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    GrowthFn

    The Role


    • Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,

    comments, feedback, and other raising issues related to the company's products.


    • To exceed customers' expectations in terms of customer service and accurate information.


    • Work in a team to achieve the required KPI elements and SLA.


    • Report on customer feedback and complete call logs and reports.

    Ideal Profile


    • Candidate must possess at least a SPM and above


    • Required language(s): Mandarin & English.


    • Minimum 1 year of working experience in the service industry will be an added advantage

    for this position.

    What's on Offer?

    • Opportunity within a company with a solid track record of performance
    • Flexible working options