Credit Control Assistant Insurance Operation - Federal Territory of Kuala Lumpur, Malaysia - Adecco Malaysia

    Adecco Malaysia
    Adecco Malaysia Federal Territory of Kuala Lumpur, Malaysia

    Found in: beBee S2 MY - 1 week ago

    Default job background
    Part time
    Description

    Key Responsibilities:

    Credit Control Management:

  • Monitor and manage the credit control process for insurance premiums, ensuring adherence to established policies and procedures.
  • Access credit risk and establish credit limits for customers and clients.
  • Implement strategies to minimize the risk of late payments or defaults.

    Collections and Recovery:

  • Proactively manage and pursue overdue payments through effective collections techniques.
  • Liaise with clients, policyholders, and third-party agencies to resolve outstanding balances.
  • Collaborate with internal teams to streamline the collections process and optimize recovery efforts.

    Reporting and Analysis:

  • Generate regular reports on outstanding balances, aging receivables, and credit risk assessments.
  • Analyze payment patterns and trends to identify potential risks and propose solutions for improvement.

    Relationship Management:

  • Cultivate positive relationships with clients, providing assistance and support to resolve payment issues promptly and amicably.
  • Collaborate with underwriting and sales teams to address credit-related concerns and optimize customer credit profiles.

    Compliance and Documentation:

  • Ensure compliance with industry regulations and internal policies related to credit control and collections.
  • Maintain accurate records of communications and actions taken regarding outstanding balances.

    Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Proven experience in credit control, collections, or accounts receivable within the insurance industry.
  • Strong knowledge of insurance operations, policies, and regulations.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in using financial software and tools for analysis and reporting.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

    Preferred Qualifications:

  • Professional certifications (e.g., Certified Credit Professional, Certified Insurance Specialist).
  • Prior experience with specific insurance software or ERP systems.