- Responsible for system bookings. Establishes and maintains an open line of communication between departments. Helps identifying and solving booking issues by proposing solutions to Sales Operation Team as well as Sales Regional Team. Drives resolution of orders received.
- Responsible for analysis, review, and status tracking of systems orders for customers and Lam offices.
- Reviews system purchase orders terms and conditions for completeness and accuracy. Evaluates discrepancies identified during purchase order review and brings recommended solutions to Proposal Response Team for resolution. Monitor discrepancies until resolved.
- Responsible for sending customers acknowledgement of approved orders. Works with other departments to release Sales Orders and ensure timely shipments of tools.
- Responsible for sales order maintenance by validating sales orders and monitoring any PO or configuration changes.
- Responsible for closing system sales order files by filing complete and accurate documentation relating to the sale.
- Bachelor's degree and 2 - 5 years experience in sales or order administration within an international company, or equivalent combination of education and experience.
- Excellent organizational skills and ability to work with a high level of accuracy and under pressure
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Experience with Microsoft Windows, Excel, Word
- Experience with SAP and CRM preferred
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Customer Sales Operations Specialist
Found in: Talent MY C2 - 4 days ago
Micron Simpang Ampat, MalaysiaOur vision is to transform how the world uses information to enrich life for all. · Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and ...
Order Fulfillment Specialist 1 - Simpang Ampat, Malaysia - Lam Research
Description
Job Responsibilities
May perform other related duties as assigned or requested.
Minimum Qualifications
Preferred Qualifications
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.